Outpatient Program Director

Position Summary/Description

The Outpatient Program Director provides integrated clinical and administrative leadership for UNC Horizons' outpatient services, ensuring the delivery of high-quality, trauma-informed, gender-responsive, and evidence-based substance use disorder treatment for women, including pregnant and parenting individuals. This position oversees all outpatient programming, including individual therapy, group therapy, and peer support services, and serves as the clinical lead for outpatient care.

The Outpatient Program Director is responsible for operational oversight and coordination of outpatient services within the UNC Horizons continuum of care. The role works in close partnership with the Director of Residential Services and other program leaders to ensure seamless transitions between levels of care, consistent clinical standards, and continuity of treatment.

This position plays a central role in ensuring outpatient services meet accreditation, regulatory, and payer requirements, including CARF standards, grant compliance, and insurance documentation and utilization expectations. The Outpatient Program Director leads efforts to standardize clinical workflows, documentation practices, supervision structures, and quality assurance processes to support readiness for private insurance contracting and reimbursement, while maintaining compliance with public funding requirements.

In addition, the role provides clinical supervision and administrative leadership to outpatient clinical and peer support staff; oversees performance measurement and continuous quality improvement activities; and supports program sustainability through efficient service delivery, risk mitigation, and alignment with evolving payer and regulatory expectations. By integrating clinical expertise with administrative leadership, the Outpatient Program Director ensures outpatient services are positioned for growth, financial sustainability, and high-quality care delivery.

Education and Experience

• Experience working with pregnant and parenting individuals or family-centered treatment models.
• Experience in programs serving justice-involved populations.
• Familiarity with CARF accreditation standards and insurance-based reimbursement models.
• High level of knowledge of social work, counseling, or similar behavioral health area.

Essential Skills

• Current, unrestricted clinical licensure in North Carolina as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Mental Health Counselor (LCMHC).
• Current North Carolina licensure as a Licensed Clinical Addiction Specialist (LCAS).
• Certified Clinical Supervisor (CCS) credential, or eligibility to obtain CCS within a defined timeframe.
• Minimum of five (5) years of post-licensure clinical experience in substance use disorder treatment.
• Demonstrated experience providing treatment to women with substance use disorders, including trauma-informed and gender-responsive care.
• Minimum of two (2) years of clinical supervision and/or program leadership experience.
• Knowledge of evidence-based practices in substance use disorder treatment and co-occurring mental health conditions.

AA/EEO Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.