"Overnight Parking Attendant"

Position Summary:

Serving as the Overnight Lead for Rice Parking Operations, this individual monitors all Rice Parking areas during the overnight hours. This position is critical to ensuring seamless overnight service and preparing parking facilities for the upcoming operational day.

The Overnight Parking Attendant works a consistent schedule, primarily Monday through Saturday from 10:00 p.m. to 6:30 a.m. Reporting to the Rice Parking Manager (or designee), they are the primary point of contact during their shift for all after-hours parking inquiries and incidents. A key function of this role involves active physical patrols across the campus to conduct pre-operation checks, guaranteeing that all facilities are clean, safe, and fully functional for the next day's patrons.

Ideal Candidate Statement:

The ideal candidate for the Overnight Parking Attendant is a highly reliable, self-motivated individual with a strong commitment to safety and operational efficiency. They thrive in a solo-lead environment and take ownership of the entire parking system during non-peak hours.

Key attributes include vigilance and attention to detail, strong problem-solving skills for quick and calm resolution of after-hours incidents (e.g., equipment malfunctions, security issues, customer lockouts), a proactive work ethic with a "find it, fix it" mentality, strong communication skills for effective documentation and reporting, and an impeccable attendance record and a strong sense of responsibility to ensure smooth 24/7 operations.

Workplace Requirements:

This position is exclusively on-site, necessitating all duties to be performed in person, full-time at Rice University. Per Rice policy 440, work arrangements may be subject to change.

• Physical ability to perform extensive walking or driving patrols across a large campus throughout the shift and lift up to 50 pounds occasionally.
• Ability to work the established overnight shift of 10:00 p.m. to 6:30 a.m. Monday through Saturday and occasional other shifts as needed (usually event-related).

Hiring Range:

$15.73 to $18 per hour, contingent upon experience and qualifications
*Non-exempt (hourly) positions under FLSA are eligible for overtime.*

Minimum Requirements:

• One (1) year of experience in parking operations, security, facilities monitoring, or a related field.
• Experience working overnight shifts or in environments requiring solitary responsibility and decision-making is highly desirable.
• Experience utilizing computer monitoring systems, CCTV, and basic office software.
• Must possess (or have the ability to obtain one within 30 days of hire) and maintain a valid Texas driver's license with no more than three moving violations and/or at fault accidents within the past 36 months, and no convictions or deferred dispositions for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) within the past three years.

Skills:

• A commitment to diversity and inclusion.
• Effective communication skills, including written, oral, and visual, for clear incident reporting.
• The ability to monitor complex systems for extended periods and notice small details during physical patrols that could impact safety or cleanliness.
• Proven ability to work independently with minimal supervision while maintaining high productivity and accountability.
• Technological proficiency: Ability to effectively operate CCTV, access control equipment, intercom/phone systems, and standard computer applications (email, basic reporting software).
• Strong problem-solving skills to address after-hours issues with minimal supervision.
• Knowledge of safety and security procedures and the importance of maintaining a clean and well-maintained facility.

Preferences:

• A High School Diploma or GED
• Two years or more in related university services or administrative office experience.
• Experience working with universities and corporations.
• Rice experience.
• Knowledge of a university setting and the terminology associated with it.
• Knowledge of FERPA and Title IX.

Essential Functions:

• Serve as the primary overnight lead in the Operations Center, monitoring all parking access control systems, CCTV cameras, and intercoms/phones for all Rice Parking facilities.
• Act as the first point of contact for after-hours calls, intercom requests, and incidents; troubleshoot basic equipment malfunctions or escalate issues to emergency services/on-call management as necessary.
• Remotely grant facility access to authorized personnel (e.g., vendors, maintenance staff) while maintaining strict security protocols.
• Maintain meticulous logs of all activities, incidents, system alerts, and actions taken during the shift, producing detailed handover reports for the daytime shift.
• Conduct routine, documented physical patrols (via foot and vehicle) of all designated parking structures and surface lots across all parking facilities.
• Review facilities to ensure they are safe, clean, and fully operational for the upcoming day. This includes checking for debris, addressing trash issues, ensuring clear signage, and identifying maintenance needs (e.g., burnt-out lights, broken gates, spills).
• Identify and report safety hazards, suspicious activity, or security breaches to the appropriate Rice University Police Department (RUPD) or security personnel immediately.
• Perform custodial duties or basic tidying as needed during patrols to maintain facility standards.
• Ensure all parking equipment, intercoms, phones, and lighting are functioning correctly, placing service requests for repairs immediately upon discovery.

About Rice:

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name -- RICE -- Responsibility, Integrity, Community and Excellence.

Special Instructions to Applicants:

All interested applicants should attach a resume and cover letter in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.