Build and maintain relationships with prospective students and their families through phone calls, text messaging, email, virtual meetings, and other communication methods.Educate prospective high school juniors in Utah about Utah Tech University's academic programs, admissions requirements, scholarships, financial aid, student life, and campus resources.Maintain accurate records of student interactions and recruitment activities within the University's Customer Relationship Management (CRM) system.Collaborate with Admissions staff to execute recruitment campaigns and outreach initiatives.Assist with admissions events, campus visits, orientation programs, and other enrollment activities as needed.Meet established outreach and enrollment goals while providing exceptional customer service.Perform other duties as assigned by the Director of Admissions. QualificationsMinimum Qualifications- Relevant education and/or professional experience in admissions, recruitment, sales, marketing, customer service, education, or a related field is preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Strong organizational skills with attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and standard computer applications.
- Ability to work independently as well as collaboratively within a team.
Preferred Qualifications- Previous experience in admissions, recruitment, customer service, sales, or higher education.
- Knowledge of or experience using a Customer Relationship Management (CRM) system (such as Element451, Slate, Salesforce, or similar).
- Experience working with prospective students, families, or educational outreach programs.
Knowledge, Skills, and Abilities- Strong customer service orientation and relationship-building skills.
- Ability to communicate effectively with diverse populations.
- Comfortable making outbound phone calls and engaging prospective students.
- Strong problem-solving and follow-through skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Commitment to supporting student success and Utah Tech University's mission.
Working Conditions- Year-round, part-time position based on the Utah Tech University campus in St. George, Utah.
- Primarily office-based with extensive use of computers, telephones, and CRM software.
- Heavy travel throughout the state of Utah during the months of January, February, March
- Occasional evening or weekend work may be required to support recruitment events or enrollment initiatives.
Supplemental InformationPOSITION DETAILS, COMPENSATION AND BENEFITS: Part-time hourly staff position (up to 29 hours per week). Hourly rate of $20/hr. Free access to the Employee Assistance Program through Blomquist-Hale and to the HPC Fitness Center/Recreation facilities on campus; see
https://humanresources.utahtech.edu/newemployee/getting-started/new-trailblazers/ for a list of part-time staff employee benefits.
ELECTRONIC APPLICATION PROCEDURES: Submit application materials (including resume contents and contact information for three professional references) and upload a cover letter electronically. If, because of a disability, you need special services or facilities in order to submit your application materials for this position, please call the Human Resources Office at (435) 652-7520.
ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success, that has adopted an instructional approach of "active learning. active life." and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, Utah Tech is located in picturesque St. George in southwestern Utah, approximately 120 miles northeast of Las Vegas. The area is renowned for its red rocks, desert climate, and more than 300 days of sunshine annually, with easy access to world-class outdoor recreational opportunities.
Utah Tech University is a fast-growing Utah public institution of higher education, with more than 13,000 students. We offer over 300 programs, including doctoral, master's, bachelor's, associate, certificate, endorsement, minor, and emphasis options. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered, who bring new ideas, possess values and career aspirations aligned with the University's mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university.
Utah Tech employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must provide employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
Utah Tech is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at
hr@utahtech.edu or 435-652-7500.
Utah Tech University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visit
https://titleix.utahtech.edu/reporting-discrimination/.
For important information regarding academics, campus safety, student services, employment laws, and other regulatory requirements, visit Utah Tech University's Right-to-Know (
https://utahtech.edu/right-to-know/) and Clery Act (
https://police.utahtech.edu/clery-act) websites.
BenefitsUtah Tech University offers a variety of miscellaneous benefits and discounts to employees, both for use on-campus and off-campus.
No other benefits are offered for this position.
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