"P/T Parking Assistant Manager & Liaison (PAML)"

P/T Parking Assistant Manager & Liaison (PAML)

Company: Utah Tech University

Job Location: St. George 84770, UT

Category: Police and Public Safety

Type: Adjunct/Part-Time

Salary: $17.00 - $19.00 Hourly

Job Type: Part-Time Staff

Job Number: 26HRL999-27

Division: Administrative Affairs

Department: University Police

Opening Date: 11/07/2025

Position Announcement

Assists with daily parking operations and provides some front-line services. This includes providing exemplary customer service, processing parking system data, serving as liaison to university departments, and some reception duties. Part-time hourly staff position working 25 - 29 hours per week during the hours of 9:00am - 5:00pm, Monday - Friday.

Responsibilities

• Assist and work collaboratively with Parking Manager maintaining and implementing effective operational procedures and standards.
• Assist with developing, maintaining, and updating training manuals.
• Serves as liaison to the Parking Appeals Committee Chair and Committee.
• Engage with University employees, students, and the public in a friendly, professional, and respectful manner, always providing the highest ethical and quality service, and exercise conflict resolution when needed; answering phone calls, voicemails and emails, and walk-in questions. Must be able to answer a wide variety of questions regarding parking regulations and other campus interests.
• Process parking pass requests, perform permit, citation, and payment audit and administrative functions, visitor voids, and upkeep and maintenance of secure files.
• Perform functions and other related tasks as assigned.
• Ensure safe and security of all records in accordance with university policies and procedures, campus rules, St. George City ordinances, and Utah State Laws, as applicable.
• Uphold confidentiality with Utah Criminal Justice Information System (UCJIS), University platforms, and Parking Management Systems.
• Serve as the Alt Terminal Agency Coordinator (Alt-TAC) as needed.
• Alert Parking Manager to parking account, system, or general issues.
• Provide counsel and support to Parking Attendant/Security Officer and Parking/Police Office staff, including work direction and technical assistance; parking enforcement training provided.
• Assist with parking lot signage and closures; ability to operate fleet vehicles when needed.

Qualifications

• High School diploma required, and two years' work experience and/or college education post-graduation. Associates degree or higher preferred.
• Parking Enforcement, Criminal Justice, Emergency Services and/or Homeland Security background preferred.
• Fingerprint background check required.
• Driver's license required; fleet vehicle Defensive Driver training provided.
• Ability to work at least 3 hours a day consecutively; example 9:00am-12:00pm. Full shift consecutively preferred; example 9:00am-3:00pm or 11:00am-5:00pm with one hour lunch.
• Prior experience in customer service.
• Exercise good judgement, be trustworthy, ethical, and self-motivated, and have the ability to work independently and in a team environment.
• Good phone and reception etiquette with the ability to communicate with a high level of professionalism and confidentiality and exercise conflict resolution.
• Ability to concentrate on detailed projects while remaining flexible, proactive, and efficient.
• Knowledge of general office practices and procedures and office equipment.
• Strong computer skills in Microsoft Office Suite, and attention to detail and accuracy in data entry and reports. Experience with Banner, Argos, and parking systems preferred.
• Ability to sit for extended periods and utilize repetitive hand motion (typing, etc.) and occasionally walk or stand for extended periods outdoors in varying weather conditions.
• Ability to lift up to 20 pounds.

Supplemental Information

POSITION DETAILS, COMPENSATION AND BENEFITS: Part-time hourly staff position (20-25 hours per week). Hourly rate of $17-$19, depending on qualifications & experience. Free access to Employee Assistance Program thru Blomquist-Hale and HPC Fitness Center/Recreation facilities; see https://humanresources.utahtech.edu/newemployee/getting-started/new-trailblazers/ for list of part-time staff employee benefits. Desired start date November 21, 2025.

APPLICATION PROCEDURES: Complete an online Utah Tech University application https://humanresources.utahtech.edu/part-time-application/ and send cover letter, resume, and schedule availability to Valerie O'Rourke, Parking Manager, at Valerie.ORourke@utahtech.edu

If, because of a disability, you need special services or facilities in order to submit your application materials for this position, please call the Human Resources Office at (435) 652-7520. Applications will be reviewed as they are received.