Parking Attendant (Flex)

Job Description Summary

The Penn Parking Attendant's primary role is to provide excellent customer service while helping commuters who work at the University and visitors coming to this attractive urban campus find a range of parking lots and garages conveniently located near their destination.

Duties/Responsibilities

• Efficiently process parking payments via credit cards
• Utilize multi-point of sale processors including stand-alone credit card terminals and payment kiosks.
• Efficiently reconcile transactions.
• Provide excellent customer service.
• Maintain control of parking facility to which assigned.
• Effectively communicate with supervisor
• Flex role: May be scheduled to work AM or PM shift depending on operational needs. A flex position requires attendants to accommodate alternating schedules throughout the week including weekends and evenings, as posted generally on Wednesdays for the following week starting on Monday.

Qualifications

• A High School Diploma or GED is required and 2 years to 3 years of experience or equivalent combination of education and experience
• Cash handling experience and ability to operate computerized cash revenue system is required
• Acceptable experience includes retail sales managing customer payments and providing exceptional customer service
• Must be available to work variable shift assignments Monday to Sunday (including evenings & weekends) as assigned
• Valid driver's license is required.