Send applicant communications, including information about the intake process, required documentation, and orientation materials.

Verify student information, including PNW identification numbers and university email addresses, within accessible Information Management (AIM).

Request and process medical documentation and Release of Information (ROI) forms from students for healthcare providers, schools, and other agencies as needed.

Assist students with completing and updating accommodation applications and resolving application issues.

Schedule intake appointments and meetings with Access Coordinators, students, faculty, and staff.

Follow up with students regarding application status and accommodation requests.

Provide guidance to students on scheduling exams and distributing accommodation letters through AIM.

Exam and Accommodation Support

• Schedule accommodated exams and quizzes in accordance with student accommodation plans.
• Request exams and testing instructions from faculty as needed.
• Proctor accommodated examinations and ensure compliance with accommodations and testing procedures.
• Assist students with transferring responses from paper-based exams into Brightspace when required by approved accommodations.
• Communicate with faculty regarding student questions or concerns that arise during examinations.
• Set up and monitor testing equipment, including cameras and testing stations.
• Maintain clean, organized, and secure testing environments.
• Upload completed examinations and related testing documentation into designated systems.

Administration and Office Operations

• Answer telephone calls, respond to emails, and provide customer service to students, faculty, staff, and visitors.
• Maintain electronic records and upload files to SharePoint and other departmental systems.
• Print, process, and maintain Testing Information Forms (TIFs) and related documentation.
• Update departmental databases, spreadsheets, and tracking systems, including lobby interaction records.
• Support routine office operations and perform general administrative duties as assigned.
• Data entry
• Support projects and events as requested

Education for Administrative Assistant

• High school diploma or GED required.
• Associate degrees in Office Administration, Business Administration, Education, Disability Services, or a related field preferred.

Experience for Administrative Assistant

• Two (2) years of administrative support, customer service, higher education, student services, disability services, healthcare administration, or related experience.
• Experience working with confidential records and sensitive information.
• Experience using databases, document management systems, and Microsoft Office applications

Core Competencies for Administrative Assistant

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to maintain confidential student and medical information.
• Strong attention to detail and customer service orientation.
• Ability to manage multiple priorities in a fast-paced environment.

Additional Information

Purdue will not sponsor employment authorization for this position

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.

Purdue University Northwest is an equal opportunity/equal access university.

Purdue University Northwest (PNW) is a student-centered university that transforms lives through innovative education, impactful research and community engagement. Located in Northwest Indiana in the greater Chicago area and near the Indiana Dunes National Park, PNW serves approximately 9,000 students, including 6,000 core students, in a wide range of academic programs at the baccalaureate, master’s and applied doctoral levels.

Purdue Northwest employs more than 1,000 faculty and staff members for operations at its main campus in Hammond, Ind., and its branch campus in Westville, Ind., plus additional sites in Northwest Indiana including the Gabis Arboretum near Valparaiso, Ind. PNW’s values reflect the university’s commitment to respect, innovation, a student-centric university, and excellence.

PNW is consistently ranked among the best public regional universities in U.S. News & World Report’s annual Best Colleges report and is recognized as a First Scholars institution as well an Innovation and Economic Prosperity University. With its vision to cultivate leaders, inspire excellence, and impact our world, PNW advances the socioeconomic mobility of its students and positively impacts regional development.

FLSA Status
Non-Exempt

Send applicant communications, including information about the intake process, required documentation, and orientation materials.

Verify student information, including PNW identification numbers and university email addresses, within accessible Information Management (AIM).

Request and process medical documentation and Release of Information (ROI) forms from students for healthcare providers, schools, and other agencies as needed.

Assist students with completing and updating accommodation applications and resolving application issues.

Schedule intake appointments and meetings with Access Coordinators, students, faculty, and staff.

Follow up with students regarding application status and accommodation requests.

Provide guidance to students on scheduling exams and distributing accommodation letters through AIM.

Exam and Accommodation Support

• Schedule accommodated exams and quizzes in accordance with student accommodation plans.
• Request exams and testing instructions from faculty as needed.
• Proctor accommodated examinations and ensure compliance with accommodations and testing procedures.
• Assist students with transferring responses from paper-based exams into Brightspace when required by approved accommodations.
• Communicate with faculty regarding student questions or concerns that arise during examinations.
• Set up and monitor testing equipment, including cameras and testing stations.
• Maintain clean, organized, and secure testing environments.
• Upload completed examinations and related testing documentation into designated systems.

Administration and Office Operations

• Answer telephone calls, respond to emails, and provide customer service to students, faculty, staff, and visitors.
• Maintain electronic records and upload files to SharePoint and other departmental systems.
• Print, process, and maintain Testing Information Forms (TIFs) and related documentation.
• Update departmental databases, spreadsheets, and tracking systems, including lobby interaction records.
• Support routine office operations and perform general administrative duties as assigned.
• Data entry
• Support projects and events as requested

Education for Administrative Assistant

• High school diploma or GED required.
• Associate degrees in Office Administration, Business Administration, Education, Disability Services, or a related field preferred.

Experience for Administrative Assistant

• Two (2) years of administrative support, customer service, higher education, student services, disability services, healthcare administration, or related experience.
• Experience working with confidential records and sensitive information.
• Experience using databases, document management systems, and Microsoft Office applications

Core Competencies for Administrative Assistant

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to maintain confidential student and medical information.
• Strong attention to detail and customer service orientation.
• Ability to manage multiple priorities in a fast-paced environment.

Additional Information

Purdue will not sponsor employment authorization for this position

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.

Purdue University Northwest is an equal opportunity/equal access university.

Purdue University Northwest (PNW) is a student-centered university that transforms lives through innovative education, impactful research and community engagement. Located in Northwest Indiana in the greater Chicago area and near the Indiana Dunes National Park, PNW serves approximately 9,000 students, including 6,000 core students, in a wide range of academic programs at the baccalaureate, master’s and applied doctoral levels.

Purdue Northwest employs more than 1,000 faculty and staff members for operations at its main campus in Hammond, Ind., and its branch campus in Westville, Ind., plus additional sites in Northwest Indiana including the Gabis Arboretum near Valparaiso, Ind. PNW’s values reflect the university’s commitment to respect, innovation, a student-centric university, and excellence.

PNW is consistently ranked among the best public regional universities in U.S. News & World Report’s annual Best Colleges report and is recognized as a First Scholars institution as well an Innovation and Economic Prosperity University. With its vision to cultivate leaders, inspire excellence, and impact our world, PNW advances the socioeconomic mobility of its students and positively impacts regional development.

FLSA Status
Non-Exempt