Company Description:Monroe Community College (MCC), a public institution in the Rochester, New York, region and a member of the State University of New York system, has built a legacy of innovation since its founding in 1961 and is widely regarded as a crown jewel of the community. MCC offers accessible, high-quality academic and workforce programs to a diverse population of learners.
With campuses in Brighton and Downtown Rochester, plus online options, MCC meets students where they are. The College serves more than 23,500 students?making it the second-largest SUNY community college?and leads the state in SUNY Reconnect enrollment.
Strong outcomes reflect MCC's impact: 87.7% of graduates are employed in New York State one year after graduation, and the College contributes $915 million annually to the regional economy. Guided by shared governance and a 10-member Board of Trustees, MCC partners closely with industry to meet workforce needs and support regional economic growth.
Please Note: Selected candidates must be New York State residents, even if the position you are selected for supports our employees and/or students in a partially or fully remote capacity.
Job Description:Function of Position:The FWD Center is seeking a proactive, organized, and technically skilled Part-time Advanced Manufacturing Technical Assistant / Lab Coordinator to support the operation of Advanced Manufacturing laboratories, equipment, instructional programs, and related program administration.
The primary focus of this position is to help ensure that Advanced Manufacturing labs, equipment, training systems, and instructional resources are properly maintained, organized, operational, and available for scheduled classes. Responsibilities include assisting with equipment troubleshooting, coordinating preventive maintenance, identifying and ordering replacement parts and instructional supplies, supporting instructors with lab setup, and maintaining accurate equipment and inventory records.
The position will also provide program coordination and administrative support to help ensure that student registration, attendance, funding documentation, training progress, credential completion, and other program requirements are properly tracked and completed.
The Technical Assistant / Lab Coordinator will serve as a program-level quality check and liaison by collecting required student information, forwarding appropriate documentation to Registration, verifying that students have been registered in the correct courses, and following up when discrepancies or missing information are identified.
The successful candidate will work closely with instructors, students, College departments, employers, vendors, high schools, and community partners to support the successful delivery of Advanced Manufacturing workforce development programs.
*This is a part-time position*
Examples of Duties & Responsibilities:- Advanced Manufacturing Lab Coordination: Assist with the day-to-day operation and organization of Advanced Manufacturing laboratories, instructional spaces, equipment, tools, training systems, and related resources.
Equipment Maintenance and Troubleshooting: Perform basic troubleshooting of Advanced Manufacturing equipment and training systems and coordinate with instructors, vendors, College departments, or outside service providers when additional technical support or repairs are required.Preventive Maintenance: Help establish and maintain preventive maintenance schedules for laboratory equipment and verify that required maintenance activities are completed and documented.Parts, Supplies, and Inventory: Monitor instructional supplies, replacement parts, consumables, tools, and equipment inventory. Identify needed items and coordinate quotes, requisitions, purchase orders, and purchasing activities with appropriate College personnel.Classroom and Lab Preparation: Assist instructors with preparing laboratories, equipment, computers, instructional materials, and training systems prior to classes and restore labs to an appropriate condition following instruction.Equipment and Asset Records: Maintain organized records of equipment, maintenance activities, repairs, replacement parts, software, warranties, vendor contacts, and other technical information associated with Advanced Manufacturing laboratories.Technical Classroom Support: Provide basic technical assistance during classes, including support for computers, instructional equipment, software, audiovisual systems, Amatrol training systems, and other classroom technology.Course and Student Registration Verification: Serve as a program-level liaison with the College Registration Department. Collect required student information received by the FWD Center, forward appropriate information to Registration, and verify that students are registered in the correct courses and that enrollment information is accurately reflected in applicable College systems.Registration Follow-Up and Quality Control: Review program rosters and registration information to identify missing students, incorrect course registrations, incomplete information, or other discrepancies. Communicate with Registration, students, employers, or other appropriate parties to help ensure corrections are completed.Course Setup Coordination: Assist with preparing and submitting required CIS and course setup documentation and verify that approved courses are properly established, activated, and displayed within applicable College systems and registration platforms.Funding and Payment Documentation: Maintain program-level documentation identifying student funding or payment sources, including Letters of Agreement (LOAs), M-Power, SUNY funding, employer payments, credit card payments, and other approved funding methods. Coordinate with appropriate College departments to verify required documentation has been submitted and follow up on outstanding items.Student Progress, Attendance, and Credential Tracking: Collect attendance information from instructors and maintain records of student course participation, Amatrol eLearning progress, SACA examination results, course completion, certificates, and industry credentials. Prepare reports as required.SACA Testing and Certificates: Assist with scheduling and proctoring SACA certification examinations, maintaining testing documentation, and coordinating certificates or completion documentation for eligible students.Scheduling and Operational Coordination: Assist with class, instructor, room, and laboratory scheduling and help identify and resolve conflicts involving classrooms, equipment, instructional resources, or program activities.Program and Partnership Support: Assist with FWD Center tours, program promotional activities, employer and high school outreach, meeting documentation, and maintaining organized contact information for employers, schools, vendors, and community partners.MCC Expectations:- Adheres to the College Code of Conduct.
- Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
- Maintains technological competencies utilized by the College.
- Commits to the philosophy of a comprehensive community college.
- Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Requirements:Required Qualifications:- Ability to assist with routine equipment inspection, preventive maintenance, basic repairs, and identification of replacement parts or service needs.
- Strong computer skills and the ability to learn and support software associated with instructional equipment and technical training systems.
- Proficiency with Microsoft Excel, including the ability to organize and track student, equipment, inventory, maintenance, and program information.
- Proficiency with Microsoft Office applications, including Word, PowerPoint, Outlook, and Calendar.
- Strong organizational and project coordination skills with the ability to manage multiple assignments, priorities, and deadlines.
- Demonstrated ability to maintain accurate records, documentation, inventories, reports, and tracking systems.
- Strong problem-solving skills and the ability to independently investigate issues and coordinate appropriate follow-up.
- Excellent interpersonal and communication skills with the ability to work effectively with students, instructors, employers, vendors, College departments, and community partners.
- Ability to work independently, take initiative, recognize tasks requiring attention, and follow assignments through completion.
- Ability to maintain task lists, prioritize work, track target completion dates, and provide timely follow-up on outstanding items.
- Ability to review student and course information for accuracy and coordinate with appropriate College departments when corrections or additional information are needed.
- Ability to work with multiple information systems and databases and accurately enter, review, and maintain program information.
- Ability to coordinate purchasing activities, obtain vendor quotes, track orders, and maintain information regarding parts, equipment, supplies, and software.
- Ability to communicate basic technical information and provide first-level troubleshooting support to instructors and students.
- Experience using virtual communication and collaboration tools such as Microsoft Teams and Zoom.
- Ability to develop and maintain reports related to equipment, enrollment, attendance, student progress, credentials, and program outcomes.
- Ability to support laboratory and classroom scheduling and coordinate resources for multiple training programs.
Preferred Qualifications:- Associate's degree or higher in an engineering technology, manufacturing, industrial technology, business, information technology, or related field.
- Previous experience maintaining or troubleshooting Advanced Manufacturing equipment.
- Experience with automation, robotics, PLCs, electrical systems, pneumatics, hydraulics, motors, controls, or industrial equipment.
- Experience with FANUC, Amatrol, SACA, or similar industrial training equipment and credentialing systems.
- Experience with equipment inventory management, preventive maintenance, purchasing, parts procurement, or vendor coordination.
- Previous experience with Banner, CampusCE, or comparable student information and continuing education registration systems.
- Experience with Ad Astra or similar classroom scheduling software.
- Experience using a Learning Management System or technical eLearning platform.
- Experience working in workforce development, higher education, continuing education, career and technical education, or industry training.
- Experience working with employers, high schools, workforce organizations, and community partners. Familiarity with artificial intelligence and other emerging technologies that may be used to improve administrative, technical, instructional, or reporting activities.
- Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information:Hourly Rate: Hourly Rate is determined based on experience, internal equity, and college budget. This position has a range of $20 to $26 hourly and is based on these factors.
Work Schedule: Dependent on course offer. Typical classes could be 2 to 3 classes per week (each 4 hours long) and can range from 2 to 4 months. The exact days of the week and overall length of the entire course offering will be spelled out in a Letter of Agreement.
MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.
Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may involve occasionally lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. Notice of Non-DiscriminationAnnual Campus Security & Fire Safety Report Application Instructions:Interested applicants must apply online and create an account by clicking on the
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Applicants MUST submit the following documents* to be considered for this position:
- Resume
- Cover Letter
*Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing their foreign academic accomplishments to standards in the U.S
Please note: As part of the application process, all applicants will be asked to provide the contact information for 3 professional references.
References will only be contacted after interviews have occurred and only for applicants who are considered finalists for the opportunity they applied to. 
