Company Description:
Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites.
Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC's mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.
Job Description:
Function of Position:
Student Success Coaches play a critical role in student retention, persistence, and success. Major responsibilities include providing educational guidance and assistance for students by offering a wide range of educational planning services, including academic advisement; exploring transfer opportunities; and making appropriate career decisions.
Examples of Duties & Responsibilities:
Primary Functions:
Required Qualifications:
Pay Rate: $30/hr
Hours: 20 hours per week
Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may involve occasionally lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report
Application Instructions:
Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ page for guidance using our online system. Please contact us if you need assistance applying through this website.
Applicants MUST submit the following documents* to be considered for this position:
Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.
Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites.
Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC's mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.
Job Description:
Function of Position:
Student Success Coaches play a critical role in student retention, persistence, and success. Major responsibilities include providing educational guidance and assistance for students by offering a wide range of educational planning services, including academic advisement; exploring transfer opportunities; and making appropriate career decisions.
Examples of Duties & Responsibilities:
Primary Functions:
- Provide academic advising to students, including assistance with course selection, registration and navigating other college resources
- Assist students with setting educational and career goals and provide options to achieve these goals
- Evaluate and interpret high school and college transcripts as needed
- Assist students with understanding transfer college options
- Assist students with navigating the network of academic support services
- Performs additional duties as assigned by the Director
- Adheres to the College Code of Conduct.
- Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
- Maintains technological competencies utilized by the College.
- Commits to the philosophy of a comprehensive community college.
- Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Required Qualifications:
- Earned Bachelor's degree from a regionally accredited higher education institution
- Strong communication skills
- Computer skills, particularly BANNER, Starfish, and the aptitude to learn new systems as needed
- Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Pay Rate: $30/hr
Hours: 20 hours per week
Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may involve occasionally lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report
Application Instructions:
Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ page for guidance using our online system. Please contact us if you need assistance applying through this website.
Applicants MUST submit the following documents* to be considered for this position:
- Resume/CV
- Cover Letter
Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.

