Part-time Arts & Events Assistant

Position Summary

At Nicolet College, our mission is to transform lives and enrich communities, and we see change as an opportunity to transform even more lives and to serve our communities even better. To accomplish this mission, we are redesigning higher education to serve today's learners in the most inclusive, creative, and flexible ways imaginable. We are responding with innovative programs, strong employer partnerships, and student-centered practices. Are you interested in serving our college community by providing exceptional customer service in the food, beverage, and events services areas? If so, we can't wait to meet you!

The Arts and Events Services Assistant support events, daily food service, catering, the Art Gallery and the Theater, serving customers including students, guests, community members, conference and event coordinators and attendees, and employees. Responsibilities include providing exceptional customer service and a variety of job duties necessary to maintain food, beverage, and events services, including but not limited to: event set up and take down, food preparation, presentation, stocking, cashiering, bartending, general cleaning of work areas and equipment, dishwashing, and other support functions. This part-time position requires scheduling flexibility, which may include evenings and some weekends totaling 10-20 hours per week.

Primary Duties and Responsibilities

The Arts and Events Services Assistant work under the direct supervision of the Arts and Enrichment Manager. The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned:

• Maintain exceptional customer service standards; build strong relationships with employees, students, and the public.
• Provide food service to employees, students, and the public (take orders and assemble orders) per food handling regulations.
• Cater and/or bartend special daytime, evening, and/or weekend events, to include set-up, food and beverage services, and coordination with other departments, when needed.
• Maintain work areas and serving areas in a clean, sanitary, and safe condition per applicable health codes and sanitation regulations.
• Ensure product freshness and food quality standards; replenish and manage product rotation to minimize waste/loss.
• Assist the Arts and Events Manager with ordering, monitoring, and inventory control.
• Perform cash control per established guidelines.
• Provide additional support for day-to-day functions of the art gallery and theater.
• Comply with college policies and procedures.

Qualifications

Knowledge, Skills, and Abilities:

• Ability to provide exceptional customer service.
• Ability to communicate effectively with students, College employees, and the broader community.
• Ability to create a friendly, welcoming environment that fosters student engagement and increases community usage.
• Proficiency in or willingness to learn business technologies including POS systems.
• Desire to meet the needs of others in a fast-paced environment.
• Ability to demonstrate an infectiously positive attitude and be able to thrive under pressure.
• Flexibility to work some evenings and weekends.

Required Qualifications:

• Holds, or can obtain a Responsible Beverage Service License and driver's license.

Preferred Qualifications:

• A minimum of 1 year of experience in retail or hospitality.
• Exceptional customer service standards and/or related experience or training.