American University is a student-centered research institution
located in Washington, DC, with highly-ranked schools and colleges,
internationally-renowned faculty, and a reputation for creating
meaningful change in the world. Learn more about
American University
Department:
AVS Systems
Time Type:
Part time
Job Type:
Regular
FLSA Status:
Non-Exempt
Work Modality:
Union:
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented
by SEIU Local 500 - Provost & Enrollment Division. That means
the terms and conditions of your employment are governed by
university policy (including the Staff Personnel Policies Manual)
and any collective bargaining agreement entered into between
American University and SEIU Local 500 - Provost & Enrollment
Division.
Job Description:
Summary:
The Audio Visual Technician assists with the setup and operation of
audiovisual equipment for classes, conferences, and special events.
The Technician also helps the office maintain staff presence by
answering the AV phone line and assisting with AV scheduling.
Essential Functions:
- Assist with classroom and event support by connecting customers
devices to the classroom AV systems and/or setting up PA systems in
event spaces. Ensure that audio and display settings of connected
devices are properly selected.
Record AV requests received via phone and email into the office
database utilizing the software application; Airtable. Ensure that
details pertinent to the customer’s request are properly
annotated.
Assist staff and faculty with lecture capture employing various
videoconferencing applications. Ensure that audio and display
settings of connected devices are properly selected.
Test Classroom AV systems in order isolate malfunctioning
components for further troubleshooting or replacement by the Spring
Valley Senior Technician. Replace defective or malfunctioning
cables.
Competencies:
- Serving Customers.
- Prioritizing and Organizing.
- Making Accurate Judgments and Decisions.
- Driving Continuous Improvement.
- Acquiring and Analyzing Information.
- Championing Customer Needs.
- Supporting Coworkers.
- Displaying Creativity.
Position Type/Expected Hours of Work:
- Part-time.
- 27 hours per week.
Salary Range:
- $18.40 - $20.00 per hour.
Required Education and Experience:
- High school diploma or equivalent.
- 1 - 3 years of relevant experience.
- Excellent customer service, organization, communication, and
problem-solving skills.
- Knowledge of video recording techniques, and a basic
understanding of signal flow for both audio and video
signals.
- Working knowledge of Mac and PC computers. Working knowledge of
videoconferencing applications; primarily Zoom.
- Strong attention to detail and the ability to prioritize and
multitask.
- Ability to work independently under minimal supervision.
Preferred Education and Experience:
- Previous AV experience or a background in audio technology or
visual media.
- Familiarity with Mac and PC computers, Blu-Ray players,
projection systems, PA systems, video cameras, digital audio
recorders, as well as basic and advanced control systems.
Additional Eligibility Qualifications:
- It is highly recommended that a cover letter and resume be
submitted as attachments to the online application.
Other Duties:
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Benefits
Click here to learn about American University's unique benefit
options .
Other Details
- Hiring offers for this position are contingent on successful
completion of a background check.
- Employees in staff positions at American University must
deliver their services to the university from either the District
of Columbia, Maryland, or Virginia, or perform work on-site at the
university.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
Current American University Employees
American University current employees must apply through their
employee Workday account. If you are a current employee at American
University, please log into Workday and select the Find Jobs report
which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
