Job Summary

• Serves as 1 of the points of contact individuals for the Indiana University (IU) School of Optometry Atwater Eye Care Center.
• Greets patients, collects insurance data, and schedules patient appointments.
• Triages ocular emergencies and coordinates care.
• Fields and responds to general inquiries as well as patient satisfaction comments.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Preferred

• 6 months experience in medical scheduling
• Hands-on experience with a practice management system
• Customer service experience and an understanding of medical chart maintenance and insurance

SKILLS

Required

• Ability to maintain confidentiality in all capacities of this position
• Demonstrates intermediate computer skills