Part-Time Fleet/Courtesy Service Attendant

We are proud to support IU Indianapolis commitment to creating a safe and welcoming environment for all who come to campus. Our employees are dedicated to identifying and reporting situations that could compromise the safety of our community, and providing an exceptional customer experience for everyone we serve remains our primary goal.

As a self-supported unit within Auxiliary Services, we do not receive funding from the state, the University, student fees, or tuition dollars. Revenue generated from parking fees is reinvested to maintain parking lots and garage facilities, operate free shuttle services for the University community, and provide complimentary vehicle services to those parking on campus.

Job Summary

The Fleet/Courtesy Service Attendant is responsible for the preventative maintenance and refueling of university vehicles.

Department-Specific Responsibilities

• Refuels university vehicles, maintains tire pressures, checks/refills vital fluids, washes and vacuums vehicles.
• Delivers and picks up university vehicles from local maintenance/repair facilities.
• Maintains vehicle maintenance logs.
• Drives customers on an as needed basis.
• Provides 24-hour a day emergency response as needed.
• Provides courtesy jump-starts, vehicle locations, and refueling on campus, as part of the Motorist Assistance Program.
• Performs preventative maintenance on light duty vehicles including, changing wiper blades, vehicle lighting lamps, and battery replacements.
• Removes and/or installs items on vehicles such as seats, bed covers, or hitches.

Qualifications

EDUCATION

Required

• High School Diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 1 year of customer service experience

Preferred

• 1 year of light automotive maintenance and driving experience

LICENSES AND CERTIFICATES

Required

• Valid driver's license with the ability to be insured by Indiana University upon date of hire

Preferred

• Automotive Service Excellence (ASE) Light Duty Maintenance Certification

SKILLS

Required

• Ability to build strong customer relationships
• General knowledge of light vehicle maintenance
• Ability to maintain vehicles for safe operation
• Ability to understand and follow oral and written instructions
• Ability to use computers and basic knowledge of spreadsheets
• Ability to work in team environment, and to interact and communicate with a wide variety of people
• Able to deal with many tasks concurrently including irate customers, answering questions, and reporting problems

Working Conditions / Demands

This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, the ability to operate machinery, tools, and controls. The role requires the ability to ascend/descend ladders/stairs, and to position one's self in low level positions, detect a variety of chemicals and/or gases. The role requires the ability to move in tight spaces to perform and complete inspections. The person in this role must be able to perform the essential functions with or without an accommodation.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234