Job ID

319682

Department

AUDITORIUM (BA-AUTM-IUBLA)

Department Information

Indiana University (IU) Event Services is Bloomington's leading provider of guest services staffing for sports, academic, and entertainment events. Our service model strives to create positive experiences for our guests and a fun, high-energy environment for our staff. IU Event Services events are aligned with the vision and goals of Indiana University, bringing with us the philosophy that every event must be created with our guests in mind.

Job Summary

Provides exceptional customer service to every guest they encounter to ensure a positive and welcoming experience.
Takes on any position including (but not limited to); scanning tickets, guest seating, and assisting in VIP hospitality areas.
Assists patrons with accessibility needs.
Oversees crowd management to ensure a safe experience for all guests.
Understands venue layouts and provides directional assistance to guests.

Qualifications

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

Sales or customer service experience

SKILLS

Required

Outstanding customer service and communication skills
Willingness to learn new skills and get feedback
Eagerness to support and cheer on coworkers in a team environment
Ability to adjust to ever-changing event demands

Working Conditions / Demands

This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without accommodation.

Additional Information

Additional supervisor and manager positions available after experience.

Work Location

Bloomington, Indiana

Advertised Salary

$13.00 - $13.25 per hour, based on event type.
Paid incentives offered throughout the calendar year to incentivize attendance at various major events.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

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Telephone: 812-856-1234

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Part-Time Guest Services, IU Event Services

Indiana University Bloomington

107 S Indiana Ave, Bloomington, IN 47405, USA

Job ID

Department

Department Information

This is a Preview Listing…

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Part-Time Guest Services, IU Event Services

Indiana University Bloomington

107 S Indiana Ave, Bloomington, IN 47405, USA

Job ID

Department

Department Information

This is a Preview Listing…

Related Jobs - September 1, 2026