Support technicians with installation and maintenance tasks in offices, classrooms, and labs.

Perform organizational tasks related to technology equipment and workspaces.

Maintain accurate records and assist with data entry and record-keeping.

Clean, move, and sort computer equipment and accessories.

Label equipment to ensure proper identification and tracking.

Update inventory and equipment records as directed.

Follow instructions provided by technicians or specialists.

Work collaboratively with Communications and Network Services staff to complete assigned tasks.

Ask questions and seek guidance to ensure tasks are completed correctly.

Report to the Communications and Network Services department based on the assigned schedule and availability.

Maintain a professional and safety-conscious work environment.

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements:

Required Qualifications:

• Earned an Associate's degree in Information Technology or a related field from a regionally accredited higher education institution

Preferred Qualifications:

• Earned a Bachelor's degree in Information Technology or a related field from a regionally accredited higher education institution
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Salary: $20/hourly

Schedule: Determined by the department.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may involve occasionally lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report

Application Instructions:

Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ for guidance on using our online system. Please contact us if you need assistance applying through this website.

Applicants MUST submit the following documents* to be considered for this position:

1. Resume/CV
2. Cover Letter

*Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing their foreign academic accomplishments to standards in the U.S.

Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.

For executive-level administrative positions, the College may contact additional references that are in addition to those provided by the candidate during the application process. This process is done to gather a more comprehensive view of qualifications, work ethic and leadership capabilities.

Support technicians with installation and maintenance tasks in offices, classrooms, and labs.

Perform organizational tasks related to technology equipment and workspaces.

Maintain accurate records and assist with data entry and record-keeping.

Clean, move, and sort computer equipment and accessories.

Label equipment to ensure proper identification and tracking.

Update inventory and equipment records as directed.

Follow instructions provided by technicians or specialists.

Work collaboratively with Communications and Network Services staff to complete assigned tasks.

Ask questions and seek guidance to ensure tasks are completed correctly.

Report to the Communications and Network Services department based on the assigned schedule and availability.

Maintain a professional and safety-conscious work environment.

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements:

Required Qualifications:

• Earned an Associate's degree in Information Technology or a related field from a regionally accredited higher education institution

Preferred Qualifications:

• Earned a Bachelor's degree in Information Technology or a related field from a regionally accredited higher education institution
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Salary: $20/hourly

Schedule: Determined by the department.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may involve occasionally lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report

Application Instructions:

Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ for guidance on using our online system. Please contact us if you need assistance applying through this website.

Applicants MUST submit the following documents* to be considered for this position:

1. Resume/CV
2. Cover Letter

*Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing their foreign academic accomplishments to standards in the U.S.

Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.

For executive-level administrative positions, the College may contact additional references that are in addition to those provided by the candidate during the application process. This process is done to gather a more comprehensive view of qualifications, work ethic and leadership capabilities.