Part-Time Library Assistant - Bainbridge

Job Summary

This position provides administrative and customer service support for library operations.

MAJOR DUTIES

• Assists patrons at the circulation desk; checks materials in and out; pulls reserve books; provides information and customer service; collects overdue fines.
• Prepares library for daily operation; opens library doors, checks book drop, turns on computers.
• Receives and processes mail.
• Trains, assigns, and supervises student assistants.
• Inventories supplies and records supply orders.
• Receives and transfers calls.
• Sorts and shelves books.
• Operates computer terminal for circulation and reference databases.
• Maintains library social media accounts.
• Performs related duties assigned.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of college policies and procedures.
• Knowledge of library policies and procedures.
• Knowledge of customer service principles.
• Skill in decision making and problem solving.
• Skill in the use of computers and job related software programs.
• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Library Director assigns work in terms of general instruction. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include college and library policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related administrative and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to assist with the operations of the Baldwin Library. Success in this position results in the provision of quality library services to college students, faculty, and staff.

CONTACTS

• Contacts are typically with co-workers, faculty, staff, students, and members of the general public.
• Contacts are typically to give or exchange information, to resolve problems, or to provide services.

PHYSICAL DEMANDS

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee frequently lifts light and occasionally heavy objects, and distinguishes between shades of color.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.