This position is primarily responsible for providing customer service to students and/or parents, answering telephones and responding to general inquiries in the housing email inbox for our multiple welcome desk locations.
Additionally, this position calls for accurate data entry, maintaining confidential student files, assisting with department-wide events such as move-in, move-out and orientations.
Our ideal candidate will possess excellent customer service skills, be detail oriented and well organized, as well as an ability to work in a fast-paced environment.
Position will be Midnight to 8am on Saturdays and Sundays.
Job Functions
- Provide customer service to students and/or parents
- Answer telephones and respond to general inquiries in the housing email inbox for our multiple welcome desk locations
- Perform accurate data entry
- Maintain confidential student files
- Assist with department-wide events such as move-in, move-out and orientations
Marginal Functions
- Work through holidays when the University is closed
- Work in a fast-paced environment while remaining detail oriented and well organized
Statement(s) of Understanding
This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
