Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

PURPOSE AND SCOPE:

This position will mentor and advise students about higher education at participating institutions of higher education or local high schools. Mentors will provide information to high school students at events such as College Nights and FAFSA Saturdays. Required to provide high level information. May interact one-on-one with students. May interact with a high volume of customers. Will work and assist diverse groups.

ESSENTIAL JOB FUNCTIONS:

1. Filing
2. Copying
3. Faxing
4. Provide general information related to the department
5. Record maintenance, preparation and review of forms, data entry
6. Provide handouts and/or forms to customers
7. Maintain inventory
8. Event preparation and support
9. Collect and record data
10. Maintain knowledge of multiple programs
11. Provide limited technology support to end users
12. Interpret regulations and policies
13. Maintain and/or process records

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)