Part-Time Proctor, Assessment Center

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

PURPOSE AND SCOPE:

Under general supervision, this position is responsible for proctoring exams in a secure environment. Proctoring and testing support functions are performed in a small office environment. Teamwork, ethical judgment, and dedication to exam security are vital.

ESSENTIAL JOB FUNCTIONS:

1. Administers exams and monitors students throughout the duration of the exams
2. Performs customer service functions, including welcoming students, providing testing instructions/information to students, and assisting students and faculty in person, by e-mail, and by phone
3. Receives and logs incoming tests from instructors
4. Document delivery (return tests to instructors)
5. Maintains tests in a secure environment
6. Makes sound, ethical judgments in regards to exam security
7. Performs administrative support tasks as needed, including maintaining files, recording statistics, and entering scores in a database
8. Troubleshoot test errors and equipment failure
9. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic Computer skills (e-mail, MS Office)
• General office machines (fax, scanner, printer, etc.)
• Ability to work independently and as a team member
• Excellent customer service skills

REQUIRED QUALIFICATIONS:

• High school diploma or GED
• Current Lone Star College students are not eligible to work in the Assessment Center as a Proctor due to test security conflicts
• Any student currently enrolled in any undergraduate program are not eligible to administer CLEP exams or any exams related to their undergraduate program

PREFERRED QUALIFICATIONS:

• Experience administering or proctoring exams
• Experience working in an office environment
• Experience working in an educational environment
• Bilingual English/Spanish