The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.
What you will be doing
- Receives, screens, and directs phone calls from the general public
- Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions
- Creates letters of completion and attendance
- Assists instructors with drops and adds
- Prepares packages, for pre and post-testing, as needed
- Monitors student attendance
- Provides class rolls and grade rolls to instructors and alerting them to problems
- Performs other duties as assigned
What you need to succeed
- High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
- All degree's must be from a regionally accredited institution
- Knowledge and understanding of College organization, goals and objectives, and policies and procedures
- Thorough knowledge of Continuing Education departments, policies, and class offerings
- Familiarity with College organization and policies
- Possess excellent telephone and customer service skills
- Ability to follow instructions and work with minimal supervision
- Possess excellent interpersonal and communication skills
- Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department
- Ability to work a flexible schedule to include evening and weekend assignments
- Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff