"Part-time Seasonal PTS Driver, Non CDL required"

Job Description

• Operates a fully accessible shuttle van as a supplement to the fixed route shuttle bus service.
• Receives online ride requests via Harvard’s evening van mobile application and responds to requests throughout the Cambridge and Allston campuses.
• Assists passengers with mobility impairments as needed.
• Operates shuttle van to meet scheduled and on-demand passenger pick-up requests.
• Communicates on two-way radio with dispatcher to receive instructions and confirm changes, additions, or deletions from route schedule.
• Assists passengers with mobility impairments both entering and exiting.
• Performs daily safety inspection of vehicle and equipment. Completes vehicle condition report that includes requests for maintenance and repair.
• Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping the floor, and dusting the seating surfaces. Performs refueling of vehicle as needed.
• Distributes and collects rider satisfaction surveys and comment cards.
• Utilizes on-demand electronic technology to provide safe ride services at night.
• Performs related duties as required which may include occasional parcel delivery.
• Participates as a member of the Passenger Transport Services Planning Team.
• Performs related duties as required

Physical Requirements:

Must be willing and able to perform physically demanding work outdoors in all types of weather conditions. The incumbent needs the ability to lift up to 50 lbs. Required to sit for prolonged periods of time.

Working Conditions:

Emergency Status Designation: Critical Operations Personnel

Qualifications

Basic Qualifications:

High school diploma or equivalent preferred. Three to five years of related passenger transport experience preferred. Must possess strong verbal communication skills, a clear speaking voice and solid customer service skills, including courtesy, flexibility, sensitivity, patience and humor. Demonstrated ability to work effectively in a customer-focused team environment required.

Driver Designation:

Valid State driver’s license required with a minimum of six years driving experience required. Driving history must meet University Operations Services standards. CDL is preferred.

Additional Qualifications and Skills:

Will be required to wear a uniform provided by employer.