Part-Time Specialist III, CARE Center

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

PURPOSE AND SCOPE:

The Part-time Specialist III, Care Center performs standard duties to assist the department in providing wraparound services for students. This position serves as a primary point of contact for general information to students, faculty, and staff. A vital aspect of the role is maintaining a general understanding of the policies, processes, and procedures of the numerous services offered. The PT Specialist III contributes to the department in multiple ways, including maintaining the Care Center services including record keeping and service distribution, which are essential for tracking purposes.

ESSENTIAL JOB FUNCTIONS:

1. Provide essential customer service to all individuals seeking assistance in the Care Center while maintaining confidentiality
2. Handle incoming calls and inquiries for the Care Center
3. Maintain a thorough understanding of the most current policies and standard operating procedures for the Care Center
4. Sort, organize and log donated items and other donations
5. Under direct supervision, manage inventory, stock organization and rotation (expiration date tracking)
6. Collects needed information from participants via designated tracking system
7. Provide timely updates and operational insights to leadership (Dean) as needed
8. Assist with Care Center events
9. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability and willingness to treat all employees, parents, and children with respect and dignity while maintaining confidentiality
• Ability to always maintain confidentiality
• Knowledge and experience working with youth
• Strong verbal and written communication skills
• Excellent customer service skills
• Ability to work autonomously and as part of a team
• Possess excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• Demonstrates commitment to multicultural and multi-generational diversity
• Ability to lift up to 25 pounds

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience
• High-level of computer proficiency