Part-Time Specialist III, Financial Aid

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Campus Marketing Statement

Lone Star College-Montgomery

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Montgomery, the premiere student-centered educational institution in Montgomery County, serves The Woodlands and Conroe communities. LSC-Montgomery provides a relaxing and conducive learning atmosphere while offering leisure learning opportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.

Location address is 3200 College Park Drive, Conroe, TX 77384.

Job Description

PURPOSE AND SCOPE:

The PT Specialist III - Financial Aid is responsible for the timely completion of all financial aid applications, including FAFSA and scholarships and documentation. He or She assists with guidelines and documentation for satisfactory academic progress. He or She informs students of their Financial Aid Application status, helps students complete all necessary documentation/processes to assure the disbursement of the funds they're eligible for, and identifies any special circumstances that might qualify students for any additional Financial Aid.

ESSENTIAL JOB FUNCTIONS:

1. Assist students with the completion of all necessary documentation/processes
2. Analyze documentation being turned in by students to ensure it is accurate and complete
3. Record and scan documents that are received by the office to ensure our system office is aware and able to proceed in reviewing students account
4. Inform students of their Financial Aid Application status including visiting classrooms to provide financial aid information
5. Assist with demographic corrections; i.e., date of birth, name, or social security number
6. Analyze fee charges for attendance
7. Prepare appeals for the committee
8. Identify any special circumstances a student might be enduring that could qualify him or her for any additional Financial Aid
9. File and organize documents received to the office
10. Stay up to date with the latest Financial Aid upgrades, terms, and conditions to be prepared for the annual Financial Aid workshops offered by our Institution to our community
11. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Attention to detail and ability to meet strict deadlines
• Strong verbal, written, and interpersonal communication skills
• Excellent customer service skills
• Demonstrated ability and commitment to work collaboratively in a team environment
• Commitment to academic excellence, exceptional service, and providing dynamic climate for lifelong learning
• Ability to understand and perform complex oral and written instructions with little or no supervision
• Ability to perform detailed work rapidly and accurately
• Ability to plan, schedule, and manage projects, and assignments
• Strong organizational skills and the ability to handle multiple tasks in a fast paced environment
• Ability to maintain a positive attitude in a demanding work environment

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED
• Must be in good standing with the Department of Education

PREFERRED QUALIFICATIONS:

Bilingual in English/Spanish

Salary

Hourly Pay Rate is $15.60