Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Job Description

PURPOSE AND SCOPE: The PT Specialist III, Instructional Support, will welcome and support Learning Commons users in person, over the phone, and through email at the front desk. He/she will be responsible for three types of work: circulation duties, basic computer assistance, and tutoring check-in/out processes. Some duties include creating IDs, checking items in/out, directing users to appropriate Learning Commons resources and staff, assisting with computers, assisting with software such as Microsoft Office, and basic troubleshooting of technology. This position will require the employee to regularly walk the space offering assistance as needed.

ESSENTIAL JOB FUNCTIONS:

Provides computer lab assistance to college students, staff and general public; including but not limited to: Microsoft office, D2L, printing, scanning, and other Learning Commons technology
Provides basic circulation assistance; including but not limited to: check-in/out of items, processing holds, creating student IDs, and resolving fines using Symphony Workflows and Peoplesoft
Manages tutoring check-in/out, explains the tutoring lab process, and oversees smooth operations for users and tutors
Serves as an energetic, friendly, and knowledgeable first-line contact for the Learning Commons in person, by telephone, and email. Screens and refers users to appropriate resources such as tutoring or reference librarians when professional assistance is needed
Monitors and maintains the smooth operation of the Learning Commons space through tasks such as straightening furniture, waking up computers, checking on supplies, wiping down surfaces, and checking "high-risk" areas for inappropriate behavior
Troubleshoots printers, scanners, copiers, and computers in the Learning Commons space; reports issues to the appropriate personnel
Interprets and enforces Learning Commons policies and procedures for students, college staff and the community
Opens/closes learning commons areas - dependent on schedule and assignment
Responsible for clerical tasks such as maintaining statistics, collection inventory, shelf-reading, data entry
Responsible for other reasonable related duties as assigned

Commitment to Mission

Job Description

ESSENTIAL JOB FUNCTIONS:

Provides computer lab assistance to college students, staff and general public; including but not limited to: Microsoft office, D2L, printing, scanning, and other Learning Commons technology
Provides basic circulation assistance; including but not limited to: check-in/out of items, processing holds, creating student IDs, and resolving fines using Symphony Workflows and Peoplesoft
Manages tutoring check-in/out, explains the tutoring lab process, and oversees smooth operations for users and tutors
Serves as an energetic, friendly, and knowledgeable first-line contact for the Learning Commons in person, by telephone, and email. Screens and refers users to appropriate resources such as tutoring or reference librarians when professional assistance is needed
Monitors and maintains the smooth operation of the Learning Commons space through tasks such as straightening furniture, waking up computers, checking on supplies, wiping down surfaces, and checking "high-risk" areas for inappropriate behavior
Troubleshoots printers, scanners, copiers, and computers in the Learning Commons space; reports issues to the appropriate personnel
Interprets and enforces Learning Commons policies and procedures for students, college staff and the community
Opens/closes learning commons areas - dependent on schedule and assignment
Responsible for clerical tasks such as maintaining statistics, collection inventory, shelf-reading, data entry
Responsible for other reasonable related duties as assigned

Commitment to Mission

Job Description

ESSENTIAL JOB FUNCTIONS:

Provides computer lab assistance to college students, staff and general public; including but not limited to: Microsoft office, D2L, printing, scanning, and other Learning Commons technology
Provides basic circulation assistance; including but not limited to: check-in/out of items, processing holds, creating student IDs, and resolving fines using Symphony Workflows and Peoplesoft
Manages tutoring check-in/out, explains the tutoring lab process, and oversees smooth operations for users and tutors
Serves as an energetic, friendly, and knowledgeable first-line contact for the Learning Commons in person, by telephone, and email. Screens and refers users to appropriate resources such as tutoring or reference librarians when professional assistance is needed
Monitors and maintains the smooth operation of the Learning Commons space through tasks such as straightening furniture, waking up computers, checking on supplies, wiping down surfaces, and checking "high-risk" areas for inappropriate behavior
Troubleshoots printers, scanners, copiers, and computers in the Learning Commons space; reports issues to the appropriate personnel
Interprets and enforces Learning Commons policies and procedures for students, college staff and the community
Opens/closes learning commons areas - dependent on schedule and assignment
Responsible for clerical tasks such as maintaining statistics, collection inventory, shelf-reading, data entry
Responsible for other reasonable related duties as assigned

Part-Time Specialist III, Instruction Support

Lone Star College

20515 TX-249 S, Houston, TX 77070, USA