"Part -Time Student Assistance, Team Representative - Call Center - FY 2026"

Job Description

This position reports to the Call Center Director and will be responsible for enhancing the caller's overall customer service experience by providing timely support, accurate information, and promoting more progressive use of the MyCSN system. This position provides additional operational support to the Office of the Registrar, Student Financial Services, the Cashier's Office, and all other CSN Departments on a daily basis.

Preferred Qualifications

• Customer service, call center, or related experience
• Ability to communicate effectively to a variety of audiences
• Computer literate
• Data entry maintenance and/or keyboard skills
• Ability to work assigned shift

Salary

$12.95 Hourly

Exempt

No

Full-Time Equivalent

48.8%

Required Attachment(s)

To be considered for this position, you must upload the following documents to your application:

• Cover Letter
• Resume/CV List a detailed description of the major duties you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

Posting Close Date

06/30/2026

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials. All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement. This position may require that a criminal background check be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Schedules are subject to change based on organizational needs. CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.

To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/CSN-External/job/CSN---ALC---SatelliteLeased-Locations/Part--Time-Student-Assistance--Team-Representative---Call-Center---FY-2026_R0147840

About Us

The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers. The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.