"Patient Access Services Supv 1-ED Registration - IRV-FT-Day"

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary: Under the general direction of the Registration Department Manager, incumbent is responsible for maintaining the daily operations, scheduling/planning, allocation and evaluation of the Emergency Registration Department. Acts as a control point for Emergency Registration issues. Responsible for coordination and staffing, troubleshooting and resolving complex issues, monitoring productivity, developing and/or coordinating staff training. Responds to patient services issues. Directs collection of productivity, quality assurance and statistical data.

What It Takes to be Successful

Required Qualifications:

• Working knowledge of Eclypsis registration system
• Understanding of multiple insurance payor types, authorization processes, and registration requirements
• Strong customer service skills
• Requested member of implementation team for new scheduling system
• Previous supervisory experience
• Previous experience as a PAW supervisor in multiservice clinic site
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Excellent written and verbal communication skills in English
• Ability to maintain flexibility and work well in a fast paced, constantly changing environment
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships within the work unit and across the Health System

Preferred Qualifications:

• Understanding of The Joint Commission requirements
• Strong recommendation from admissions team
• Previous experience in billing procedures
• Knowledge of UC policies and procedures
• Bilingual skills

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.