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Job Title:Patient Accounting Coordinator 1
Department:Health System Shared Services | Patient Accounting
Scope of Position
Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service, and cash collection. The primary responsibility of staff with Revenue Cycle is to ensure the collection of net revenue for services rendered.
Position Summary
The Patient Accounting Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow-up, customer service in a call center setting, self-pay collections, or claim submission.
Minimum Qualifications
High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 1 year of experience in a contact center or similar experience in a healthcare environment. Ability to work more than 1 service line, 2 or more revenue cycle functions, or more than 1 site. Achieves or higher rating on annual performance evaluation—no corrective action in the past 12 months. Performance meets departmental standards for quality assurance, teamwork, customer service, and productivity.
Additional Information:Location:Ackerman Rd, 660 (0242)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
