Patient Care Coordinator
Position Summary
At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and procedures and performs all duties associated with the throughput of the patients in an efficient and professional manner.
Duties
- Greet and escort patients from the waiting area, coordinate assignments and schedules with supervisory staff, and provide assistance to dressing areas and designated exam rooms. Support safe patient transfers involving wheelchairs, stretchers, and exam tables within the Department of Radiology Ambulatory Care Pavilion. Deliver materials and supplies to various departmental and hospital locations.
- Maintains record of patient charts and release to authorized hospital personnel.
- Support activities that promote efficient patient throughput.
- Maintain inventory of supplies and determine ordering needs. Manage exam and storage rooms to ensure availability of required materials and compliance with departmental goals and regulatory requirements.
- Provide customer service, referring physicians, radiologists, and hospital staff
- Answer the department's telephones in a timely and courteous manner while demonstrating willingness to help at all times
- Assess and respond to section needs related to patient flow and care, ensuring efficient processes and effective management of assigned clinical areas and responsibilities.
- If needed, will cover different areas within radiology
- Teach appropriate hospital personnel in accordance with the guidelines and teaching objectives of the department.
- Enforce and educate all MRI safety rules, policies and procedures, and protocols.
The selected candidate will be offered a temporary appointment. Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section SS6 of the SUNY Policies of the Board of Trustees. A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave. A temporary appointment is one that may be terminated at any time.
Required Qualifications
- Associate's degree and at least 2 years of experience in a medical healthcare office setting and/or hospital clerical or, in lieu of degree, at least 4 years of medical healthcare office setting and/or hospital clerical experience
- American Heart Association, BLS Certification.
- Able & willing to administer CPR if needed.
- Able to multi-task and pay close attention to detail.
- Physically able to push & assist patients in & out of stretchers & wheelchairs
- Critical thinking and problem-solving skills with excellent organizational skills.
- Ability to work as an efficient team member and have superior written and expressive communication skills.
Preferred Qualifications
- Bachelor's Degree
- Radiology Experience.
- Knowledge of hospital & radiology computer systems.
Special Notes
Resume/CV should be included with the online application.
Posting Overview
This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
Anticipated Pay Range
The salary range (or hiring range) for this position is $45,372 - $53,060 / year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:
Location pay for UUP, CSEA & PEF full-time positions ($4000)
Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
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