Patient Care Specialist
Job ID: 300984
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.
With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth.
Job Summary
The Patient Care Specialist position at Georgia Southern University Health Services supports student health and well-being through care coordination, patient navigation, and clinical and administrative support.
Responsibilities
- Coordinate patient intake activities, appointment scheduling, collection and management of medical records, and referrals to promote timely access to care and continuity of care
- Assist with insurance verification, prior authorizations, and other administrative processes that facilitate patient care
- Connect patients with appropriate campus and community resources based on identified needs
- Support providers and clinical staff by facilitating patient communication and ensuring necessary documentation is available for patient care
- Document patient interactions and care coordination activities accurately in the electronic health record
- Maintain confidentiality of patient information in accordance with applicable federal and state regulations and institutional policies
Required Qualifications
Educational Requirements
Bachelor's Degree in a related field
Required Experience
One (1) year experience working in healthcare and/or community resource navigation
Preferred Qualifications
Preferred Educational Qualifications
Master's degree preferred
Preferred Experience
Experience using an electronic health records system
Experience providing care management services
Proposed Salary
$19.15 - $20.00 per hour
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach
- Resume
- Cover Letter
- Two (2) Professional References
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