"Patient Services Coordinator Senior/UKHC"

Job Details

Job Title: Patient Services Coordinator Senior/UKHC

Requisition Number: RE51639

Working Title: Patient Services Coordinator Senior - Pediatrics Specialty Clinic

Department Name: M4000:Pediatrics Clinic

Work Location: Lexington, KY

Grade Level: 08

Salary Range: $19.00-30.09/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: AA

Required Related Experience: 4 yrs

Required License/Registration/Certification: None

Physical Requirements: The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.

Shift: Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed

Job Summary: This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.

Skills / Knowledge / Abilities: MS office, Excel, EPIC

Does this position have supervisory responsibilities?: Yes

Preferred Education/Experience: Previous experience in customer service, healthcare, care coordination, and/or administrative/clerical roles.

Deadline to Apply: 09/22/2025