"Patient Services Coordinator/UKHC"

Job Details

Job Title: Patient Services Coordinator/UKHC

Requisition Number: RE51475

Working Title: Patient Services Coordinator - UKHC Turfland Plastic Surgery Clinic

Department Name: M7100: AMB - Surgery/Cardiothoracic

Work Location: Lexington, KY

Grade Level: 07

Salary Range: $17.50-27.31/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Required Related Experience: 5 yrs

Required License/Registration/Certification: None

Physical Requirements: The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.

Shift: Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed.

Job Summary: This position is located off-campus in Lexington, KY at UKHC Turfland. This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.

Skills / Knowledge / Abilities: MS Windows, EPIC, Telephone etiquette, customer service.

Does this position have supervisory responsibilities?: No

Preferred Education/Experience: Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply: 09/03/2025