Checks patients in and out for appointments, schedules
follow-up appointments at the time of discharge
Verifies patient and insurance information, while accurately
documenting necessary modifications into the Electronic Health
Record (EPIC)
Answers multiple phone lines to fulfill patient needs over the
phone
Monitors provider schedules daily to ensure that all open
appointment slots are filled on the same day and schedules are free
of roadblocks
Reviews the Daily Appointment Report three to five days in
advance for patient appointments to ensure referral accuracy
Collects patient copays and balances the drawer daily
Work Location:
Onsite – this role is expected to work onsite and is located
in
Lowry, CO .
Why Join Us:
Community Practice Medicine, housed within the School of Medicine
at the University of Colorado, is seeking trained medical
professionals to join our growing team. With clinics spanning from
Longmont to Castle Rock, we offer a wide variety of opportunities.
Specialty areas include, but are not limited to: Orthopedics,
Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry,
and many more!
The University of Colorado Anschutz Medical Campus is a public
education, clinical, and research facility serving 4,500 students
and a world-class medical destination at the forefront of
life-changing science, medicine, and healthcare. CU Anschutz offers
more than 42 highly rated degree programs through 6 schools and
colleges and receives over $500 million in research awards each
year. We are the single largest health professions education
provider in Colorado, awarding nearly 1,450 degrees annually.
Powered by our award-winning faculty, renowned researchers, and a
reputation for academic excellence, the CU Anschutz Medical Campus
drives innovation from the classroom to the laboratory to the
delivery of unparalleled patient care.
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday,
vacation, and sick leave! The University of Colorado offers an
excellent benefits package, including:
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross
pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 15/year
- Tuition Benefit: Employees have access to this benefit on all
CU campuses
- ECO Pass: Reduced-rate RTD Bus and light rail service
There are many additional perks & programs with the
CU Advantage .
Qualifications:
Minimum Qualifications:
Patient Services Representative I:
- High school diploma or GED
- One or more (1+) years of patient/client-facing
experience
Patient Services Representative II:
- High school diploma or GED
- Two or more (2+) years of patient/client-facing
experience
Substitution (All Levels):
- A combination of education and related
technical/paraprofessional experience may be substituted on a
year-for-year basis.
Applicants must meet minimum qualifications at the time of
hire.
Preferred Qualifications (All Ranks):
- College graduate
- Medical office experience
- EPIC experience
- MS Office experience
- Bilingual, Spanish-speaking
Conditions of Employment:
- Applicants must be legally authorized to work in the United
States without requiring sponsorship. We are unable to provide work
visa sponsorship or employment authorization for this position now
or in the future.
- Complies with the applicable University of Colorado School of
Medicine, Community Practice mandatory education and training
- Maintains all required licensure and certifications for the
position
- Must be able to work in person
- Must be able to travel to alternate locations as assigned
Knowledge, Skills, and Abilities:
- Strong organizational and personal skills; must have strong
work ethic
- Strong communication skills, both written and verbal
- Ability to maintain a positive attitude with clients,
employees, and management
- Ability to work quickly – individually and as part of a
team
- Ability to read, analyze, and interpret policies, documents,
and regulations
- Must be detail-oriented and maintain excellent organizational
skills
- Must be tech-savvy (ability to understand, apply, and benefit
from technology
How to Apply:
For full consideration, please submit the following
document(s):
- A letter of interest describing relevant job experiences as
they relate to the listed job qualifications and interest in the
position
- Curriculum vitae / Resume
- Three to five professional references, including name, address,
phone number (mobile number if appropriate), and email
address
Questions should be directed to: Gabriela Van Valkenburg,
Gabriela.vanvalkenburg@cuanschutz.edu
Screening of Applications Begins:
Immediately and continues until the position is filled. For best
consideration, apply within one (1) month of the posting
date.
Anticipated Pay Range:
The starting salary range (
or hiring range ) for this
position has been established as:
- Patient Services Representative I: $40,000 to $46,720
- Patient Services Representative II: $43,700 to $51,042
The above salary range (
or hiring range ) represents the
University's good faith and reasonable estimate of the range of
possible compensation at the time of posting. This position may be
eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans,
and retirement contributions that add to your bottom line.
Total Compensation
Calculator
Equal Employment Opportunity Statement:
CU is an Equal Opportunity Employer and complies with all
applicable federal, state, and local laws governing
nondiscrimination in employment. We are committed to creating a
workplace where all individuals are treated with respect and
dignity, and we encourage individuals from all backgrounds to
apply, including protected veterans and individuals with
disabilities.
ADA Statement:
The University will provide reasonable accommodations to applicants
with disabilities throughout the employment application process. To
request an accommodation pursuant to the Americans with
Disabilities Act, please contact the Human Resources ADA
Coordinator at
hr.adacoordinator@cuanschutz.edu
.
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to
ensuring a safe and secure environment for our faculty, staff,
students, and visitors. To assist in achieving that goal, we
conduct background investigations for all prospective
employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19
virus and other
vaccine-preventable diseases . If you work, visit, or volunteer
in healthcare facilities or clinics operated by our affiliated
hospital or clinical partners or by CU Anschutz, you will be
required to comply with the vaccination and medical surveillance
policies of the facilities or clinics where you work, visit, or
volunteer, respectively. In addition, if you work in certain
research areas or perform certain safety-sensitive job duties, you
must enroll in the
occupational health medical surveillance program .