"Patient Services Specialist - Midland"

Job Details

Extended Job Title

Patient Services Specialist - Midland

Position Description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Requisition ID

43085BR

Travel Required

Up to 25%

Pay Grade Maximum

16.50

Major/Essential Functions

• Establish good rapport with patients and interact in an empathetic manner
• Commitment to improving the delivery of care for all patients
• Strong communication skills with excellent interpersonal skills
• Ability to listen to others and respond professionally
• Strong critical thinking, problem-solving, and attention to detail
• Possess a growth mindset
• Answer patient calls and insurance verifications
• Process patient payments

Grant Funded?

No

Pay Grade Minimum

15

Pay Basis

Hourly

Schedule Details

Monday-Friday 8am - 5pm

Work Location

Midland

Preferred Qualifications

• Medical clinic experience scheduling appointments, receiving patients, verifying insurance and processing charges
• Electronic Medical Records (EMR) and Cerner experience
• Bilingual

Department

Psychiatry Ode General

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

• A High School diploma or GED.
• 1-year Customer Service, office, or related experience.
• Additional education may substitute for the experience requirement.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

YN, HM

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111