Patient Support Specialist

Department: SAAS UHS Patient Support and Medical Records

Advertised Salary Range: $34,532 - $51,798

Part/Full Time: Full Time

About UofSC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement

Advertised Job Summary

Patient Support Specialist • Do you enjoy talking to people? • Are you organized? • Do you enjoy new things every day? Look No Further! The Patient Support Specialist will provide a wide range of administrative support for the front desk operations of Student Health & Well-Being. Incumbent must exercise independence with daily opening and/or closing procedures, will assist with running, organizing and maintaining the reception and lobby areas of the clinics and Welcome Center by performing multifaceted administrative duties.

Essential Job Duties and Responsibilities:

• Provide excellent customer service
• Manage flow of patients
• Greet patients as they enter the clinic
• Handle electronic patient records properly

Perks:

• Generous annual and sick leave accrual, along with 13 paid holidays.
• An engaging and collaborative on-campus environment. Our location is in South Carolina’s capital city, surrounded by amenities, so you will love where you work!
• Opportunities for professional development, including tuition assistance.
• Eligible for enrollment in the Public Service Loan Forgiveness Program
• Working at a globally recognized, high-impact research university committed to a superior student experience.

Minimum Qualifications (Classified and Unclassified positions)

Preferred Qualifications

• High school diploma and 4 years’ work experience or bachelor’s degree that is directly related to the area of employment.
• Experience as a medical record specialist or similar duties of health information technicians. Knowledge of HIPAA, health insurance and worker’s compensation.
• Experience using database systems and/or electronic health records systems.
• Knowledge of medical terminology.

Knowledge/Skills/Abilities

Strong written and verbal communication skills. Attention to detail. Ability to prioritize and be flexible. Proficient in the use of Microsoft Office. This position requires an individual that is highly engaged, demonstrates good judgment, critical thinking skills and who can quickly make well-informed and intelligent decisions

Job Close Date

09/03/2025

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 3, 2025. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance, Retirement Programs, Paid Tuition, Dependent Scholarships, Annual Leave, Sick Leave, 13 Paid Holidays (including an extended December holiday), Paid Parental Leave, Professional Development Opportunities. Click here to learn more about why you should work at USC. To apply, please visit: https://uscjobs.sc.edu/postings/194051. EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.