"PBX Operator FT Night"

Position Summary: PBX Operator's responsibilities include the timely answering of incoming telephone calls and proper routing of telephone communications. The PBX Operator is to display courtesy and use excellent Customer Service standards with all patients, staff, visitors, and physicians. The PBX Operator will work in a cooperative manner to fulfill the goals of the Department and the Hospital.

Required Qualifications:

• High School diploma or equivalent
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• Previous PBX/Communications experience
• Customer Services experience
• Computer and typing skills
• Knowledge of University and medical center organizations, policies, procedures and forms

Physical Requirements: 1. Hearing and Visual acuity 2. Manual dexterity to perform keyboard functions 3. Ability to push wheelchairs 4. Ability to lift 25 pounds

Who We Are: UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit www.ucihealth.org.