PC Systems Analyst 2

Job ID:

295257

Location:

Augusta University

Full/Part Time:

Full Time

About Us

Augusta University is Georgia's innovation center for education and health care... Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics... The University System of Georgia is comprised of our 26 institutions... USG Statement of Core Values and Code of Conduct.

Additionally, USG supports Freedom of Expression... Board Policy 6.5 Freedom of Expression and Academic Freedom.

Location

Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Division of Information Technology's mission at Augusta University...

Job Summary

Within each embedded support team, a PC Systems Analyst (PCSA) is devoted... This is a fast-paced, challenging, and mobile role, and an important part of the IT customer experience team.

Responsibilities

• TROUBLESHOOTING AND SUPPORT: Provides troubleshooting, training, and support...
• CONSULTATION AND TRAINING: Advises and consults with customers...
• COMMUNICATION: Provides clear, accurate, and timely information...
• PROVIDES CROSS-TRAINING: Provides cross-training and mentoring to other staff...
• DOCUMENTATION AND DEVELOPMENT OF SUPPORT MATERIALS: Provides clear documentation...
• Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and two years of related experience OR Associate's degree... and five years of related experience.

Preferred Qualifications

The PC Systems Analyst 2 (PCSA 2) is an experienced member... provides training and mentorship to other team members...

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office... In-depth knowledge of computer hardware...

SKILLS
Excellent interpersonal... Detail-oriented with strong prioritization...

ABILITIES
Ability to maintain confidentiality... Ability to manage time wisely...

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)
Pay Band: B11
Salary: $56,600/annually-$72,200/annually
Salary to be commensurate with qualifications...
Recruitment Period: Until Filled

Augusta University offers a variety of benefits... Tuition Assistance Program...

Conditions of Employment

All selected candidates are required to successfully pass a Background Check... All employees are responsible for ensuring the confidentiality...

Driver's License Statement

The Human Resources Division will request a driver's history report... The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment... Augusta University is a tobacco-free environment...

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer...

How To Apply

Consider applying with us today!
Applicants are encouraged to tailor their resumes... https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants...
If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=295257&PostingSeq=1