PC Systems Analyst 2
Job Details
PC Systems Analyst 2
Job ID: 299171
Location: Augusta University
Full/Part Time: Full Time
About Us
Augusta University is Georgia's innovation center for education and health care...
Job Summary
Within each embedded support team, a PC Systems Analyst 2 (PCSA2) is dedicated to meeting the technology support needs of the assigned college(s)...
Responsibilities
TROUBLESHOOTING AND SUPPORT: Provides troubleshooting, training, and support for software and hardware...
DOCUMENTATION AND DEVELOPMENT OF SUPPORT MATERIALS: Provides clear documentation of work through diligent ticketing...
CONSULTATION AND TRAINING: Advises and consults with customers on the use of enterprise systems...
CROSS-TRAINING AND MENTORING: Provides cross-training and mentoring to other staff in Information Technology.
COMMUNICATION: Provides clear, accurate, and timely information for outstanding issues to customers...
Required Qualifications
Bachelor's degree from an accredited college or university and two years of related experience OR Associate's degree from an accredited college or university and three years of related experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and five years of related experience. Must possess and maintain a valid state driver's license.
Preferred Qualifications
Technical certifications or experience working with: Comp TIA A+ certification, AVIXA CTS certification, Microsoft Office Specialist certification, Project Management certification (any level).
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases
In-depth knowledge of computer hardware, software, operating systems, and internet/network connectivity.
SKILLS
Detail-oriented with strong prioritization and organizational skills...
ABILITIES
Ability to maintain confidentiality...
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the standard business hours may be required)
Pay Band: B11
Salary: $56,600/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
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