"Performance Analyst"

Job Description:

Ratonga Matihiko | Digital Services

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Full-time (37.5 hours per week)
• Permanent position
• Generous annual leave provisions and professional development opportunities

Kia hiwa rā, kia hiwa rā! He hiahia, he pūkenga nōu ki te mahi a te Performance Analyst? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

You're a detail-driven problem solver who thrives on turning complex data into meaningful insights that inform strategic decisions. With experience in performance measurement, data analysis, and dashboard reporting, you enjoy designing frameworks that capture what really matters and drive continuous improvement. You're skilled at identifying trends, spotting opportunities, and presenting clear, actionable recommendations that enhance digital performance and resource allocation. Collaboration comes naturally to you, and you build strong relationships across teams to ensure data is accurate, reliable, and impactful. In this role you will:

• Analyse portfolio performance data (e.g., schedule, budget, benefits) and develop dashboards and exception reports to identify key insights, trends, and monitor overall delivery portfolio health.
• Collaborate across teams to ensure accurate performance data is captured, define and track OKRs, and design clear reporting frameworks.
• Support tooling used by the Portfolio and Delivery team, including vendor liaison and continuous improvement of systems.

If you're passionate about using analytics to tell the story behind the numbers and support smarter decision-making, this role offers an exciting opportunity to shape how Digital Services delivers for UC.

Mōu | Who You Are

You will be an experienced data analyst with at least 5 years' in roles with significant data analysis and reporting, and measurement tracking, as well as have:

• A Bachelor's degree in Business Analytics or a related IT field (NZQA Level 7).
• Advanced PowerBI skills and proficiency in Excel, SQL, Tableau, or similar tools.
• Strong analytical and problem-solving skills, with the ability to simplify complex data.
• Excellent written communication and presentation skills.
• Knowledge of project portfolio management methodologies and frameworks.
• Experience in dashboard development and service management frameworks (e.g., ITIL, ITSM).
• Collaborate across teams to ensure accurate performance data, define and track OKRs, and design clear reporting frameworks.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With

Building world-class digital capability is crucial to the University of Canterbury's ongoing success. Digital Services is a large team, striving to provide a modern dynamic foundation from which the University (UC) can explore new business models and ways of working. Digital will transform how we work, behave, and the expectations of the communities we service.

Ngā Painga o UC | Why UC

Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc. For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.