"Pharmacy Technician - Certified Patient Accounts Representative Lead - Days (026)"

Job Description

Under minimal supervision, lead employees in assigned work area. To assign daily tasks and project work. To balance workload across daily staff, adjusting for attendance and workload. To monitor progress throughout shift and adjusts workload as needed. To lead special projects. To perform duties related to the processing of patient and third party payor payments. To prepare and submit vendor payments and patient refund requisitions. To work closely with Patient Financial Services to reconcile patient and third party payor account issues.

Lead PAR Responsibilities Include:

• Assisting with training of new hires in PCC workflow
• Providing support and assistance to Multi-Clinic PCCs
• Performing daily PCC activities including: Serving as a Liaison between the patient, the clinic pharmacist, and the retail pharmacy; Performing benefits investigation; Collaboration with our clinic pharmacists to obtain prior authorizations; Assisting patients with the enrollment and utilization of financial assistance programs; Processing prescription orders and Third Party Payer claims; Performing longitudinal patient follow-up along with all necessary documentation for Accreditations; Delivering excellent customer service

Qualifications

High School diploma or equivalent and two (2) year of related experience required. Currently registered or eligible to be registered as a pharmacy technician or pharmacy intern/extern by the Alabama Board of Pharmacy (ALBOP) required. Active registration will be required prior to date of hire. Currently certified as a Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB) or other nationally recognized and accredited certification program requiring examination.

Preferred Qualities:

• One (1) Year of Patient Account Representative Experience
• Two (2) Years of Related Pharmacy Experience

Job: Pharmacy

About University of Alabama, Birmingham

Known for its innovative and interdisciplinary approach to education at both the graduate and undergraduate levels, the University of Alabama at Birmingham, a part of the University of Alabama System, is an internationally renowned research university and academic medical center with more than $715 million in annual research funding and an economic impact on the state exceeding $12.1 billion a year. UAB is Alabama’s largest employer, with some 28,000 employees, and was named Forbes’ No. 1 Large Employer in the United States in 2021. UAB enrollment surpassed 21,500 for the fifth consecutive year in fall 2022. The university offers more than 180 degree programs in nine schools and one college. The pillars of UAB’s mission include education, research, innovation and economic development, community engagement and patient care. Learn more at www.uab.edu.