"Platform Support Consultant"

Job Description:

• Support and enhance AUT’s enterprise platforms and cloud environment.
• Enjoy autonomy within a highly collaborative, improvement-focused ICT team.
• Permanent, full-time role based at AUT's City Campus.

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works, driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

AUT’s ICT Directorate is a strategic partner to the University, enabling teaching, learning, research, and operations through reliable, secure, and innovative digital services. Our teams support a complex, enterprise-scale environment and are focused on continuous improvement, modern platforms, and service excellence.

We are a highly collaborative and professional group, committed to delivering high-quality outcomes and embracing new technologies.

The Opportunity | Te Whiwhinga mahi

We are seeking a motivated Platform Support Consultant to join our Platform Support team. This role is ideal for someone early in their career who has foundational experience in cloud and infrastructure technologies and is eager to further develop their skills in enterprise platforms and High Performance Computing (HPC) environments. The successful candidate will support day-to-day platform operations, assist with automation and infrastructure tasks, and contribute to upcoming infrastructure initiatives.

Key Responsibilities:

• Provide operational support for enterprise platforms and infrastructure services.
• Assist with the administration and support of Microsoft 365 environments.
• Support Windows and Linux server environments, including monitoring, troubleshooting, and routine maintenance.
• Contribute to infrastructure automation using scripting and Infrastructure-as-Code tools. Develop and maintain scripts using PowerShell, Bash, and similar tools.
• Support infrastructure provisioning and configuration using Terraform and related automation frameworks. Participate in platform deployment, system patching, and upgrade activities.
• Assist with the implementation and support of future High Performance Computing initiatives.
• Perform occasional data centre tasks, including hardware installation, cabling, and server setup when required. Work collaboratively with senior engineers and consultants to resolve issues and improve platform reliability.
• Document procedures, configurations, and operational processes.

About you | Ko wai koe

If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience, you’ll fit right in.

To be successful in this role, you will have:

Required Skills and Experience:

• Practical experience supporting or administering Microsoft 365 environments.
• Basic understanding of Windows Server and Linux operating systems.
• Familiarity with scripting languages such as PowerShell and Bash. Exposure to Terraform or other Infrastructure-as-Code tools is desirable. Understanding of fundamental networking, system administration, and troubleshooting concepts.
• Strong analytical and problem-solving skills. Preferred (but not required)
• Exposure to cloud platforms such as Microsoft Azure or Amazon Web Services.
• Experience with automation, CI/CD pipelines, or configuration management tools.
• Interest in or academic exposure to High Performance Computing environments.
• Relevant certifications such as O365 (Microsoft 365 Certified) or Azure certifications (e.g., Azure Administrator Associate, Azure Fundamentals) will be highly regarded.

Personal Attributes:

• Strong willingness to learn and develop technical skills.
• Positive and proactive attitude with the ability to work effectively within a team.
• Good communication and documentation skills.
• Flexible and willing to assist with operational and data centre tasks when required.

What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff

How to apply | Me pēhea te tuku tono

Along with your CV, please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.

Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

Start date: As soon as possible (to be agreed with the successful candidate).

Salary Ranges | Ngā Utu: $93,900 - $114,000 per annum, commensurate with the skills and experience of the successful candidate.

For further information: Contact Kelea Talagi – AUT Recruitment Coordinator – Kelea.talagi@aut.ac.nz

Closing Date | Te rā aukati: Friday 3rd April 2026, at 11.55 pm.

Job Reference | Tohutoro Mahi: 94379

*Full-time denotes 37.5 hours per week