The Police Dispatcher III provides law enforcement, loss prevention and/or security services to the community to protect life and/or property, promote order, and preserve the general welfare through enforcement and/or education of state laws and referral of applicable university rules and regulations.

The UAPD has a Step Compensation plan for Dispatchers, the step plan begins at $21.635.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Receives
  and transmits routine and emergency telephone and radio traffic.
• Dispatches
  and coordinates police, fire, animal control, and other services.
• Monitor
  alarm panels and cameras.
• May
  store records and/or check warrants.
• Receives
  and responds to emergency and non-emergency calls including enhanced 911,
  and non-emergency calls from the public.
• Processes
  and evaluates information received, prioritizes calls and dispatches
  appropriate units.
• Relays
  pertinent information in a factual and concise manner; relays instructions
  or inquiries from remote units.
• Monitors
  and coordinates public safety personnel activity and assignments via
  police radio.
• Monitors
  and enters statuses, locations, and activity of public safety personnel on
  a computer-aided dispatch (CAD) system.
• Monitors
  security cameras, fire and intrusion alarms and dispatches
  accordingly.
• Operates
  computer terminal to make inquiries into computerized databases to
  retrieve motor vehicle information and other criminal record files, as
  requested, following prescribed policies and procedures.
• Enters
  data from officer reports into criminal information system on computer.
• Accesses,
  enters, and maintains sensitive data in local/state/national databases as
  necessary for investigative purposes.
• Monitors
  teletype messages and relays important information to officers.
• Utilizes
  technology such as computers, radio systems, telephones, fax machines and
  other communication equipment to complete job tasks.
• Maintains
  appropriate security and confidentiality of information created or
  encountered in the performance of assigned duties.
• Obtains
  complete and accurate information and quickly disseminates information,
  both in typewritten and verbal form; copies down long sequences of numbers
  or addresses; may be required to keep handwritten detailed logs of work at
  a quick pace.
• Keeps
  informed of departmental regulations, policies, and procedures.

Knowledge, Skills, and Abilities (KSAs):

• Knowledge
  of applicable State and Federal statutes, rules, ordinances, codes,
  regulations, governing dispatching.
• Knowledge
  of Department policies and procedures.
• Skill
  in determining priorities and handling high-pressure situations.
• Skill
  in observing situations analytically and objectively and recording them
  clearly and completely.
• Skill
  in communicating clearly and concisely and relaying details accurately.
• Skill
  in written communication.
• Skill
  in handling a high volume of telephone calls.
• Skill
  in typing with high accuracy.
• Skill
  in quick decision-making during emergency situations.
• Skill
  in assessing, analyzing, identifying, and implementing solutions to
  complex problems.
• Skill
  in establishing and maintaining effective working relationships.
• Skill
  in handling situations firmly, courteously, tactfully, and impartially.
• Skill
  in recalling numerous details and essential information.
• Skill
  in operating radio, telephone, keyboard, computer terminal, and related
  communications equipment.
• Ability
  to react quickly and calmly in emergencies.
• Ability
  to create and maintain manual and automated logs and other records of
  public safety communications activities.
• Ability
  to read and interpret maps to determine locations.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• High school diploma or high school diploma equivalency is required.
• Five years of relevant experience required.
• Candidates must pass a computerized and oral examination for consideration, followed by an in-depth background investigation, to include passing a psychological examination and polygraph hearing test.

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Protection and Safety

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $18.15-$22.69

Compensation Type: hourly rate

Grade

4

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level

OC3

Job Family

Police & Security

Job Function

Protection & Safety

Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies: 2

Contact Information for Candidates

HR-OPS@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume

Special Instructions to Applicant

Once your application is received, you will receive an email with instructions on how to access and complete the Personal History Questionnaire (PHQ). We strongly encourage you to complete and submit the PHQ as soon as possible.

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.