Police Dispatcher

Job Summary

The Lamar University Police Department (LUPD) is seeking a dependable and professional Police Dispatcher to join our team in a part-time capacity. Dispatchers are responsible for the general operation of the Communications Center, including answering emergency and non-emergency calls, coordinating responses, and monitoring campus safety systems. This role plays a vital part in ensuring the safety of our students, faculty, staff, and visitors.

Essential Job Functions

What You’ll Do – Position Responsibilities

• Operate department two-way radio equipment and maintain radio logs
• Answer telephone calls and provide accurate information to callers
• Determine when calls require emergency action and relay critical information to patrol units
• Coordinate police, fire, ambulance, and other emergency responses
• Monitor alarm systems for unauthorized entry to university buildings
• Operate computer terminals for record-keeping and dispatching
• Maintain compliance with university standards, policies, and procedures
• Provide excellent customer service and promote positive public relations
• Perform other duties as assigned

Minimum and Desired Qualifications

• High school diploma or GED required
• Experience or training sufficient to perform dispatch duties
• Ability to read and interpret departmental policies, regulations, and reports
• Knowledge of computers and two-way radio operation
• Strong communication skills, both verbal and written
• Ability to remain calm under pressure and exercise sound judgment
• Willingness to work nights, weekends, and emergencies as needed
• Requires sitting for extended periods and responding to calls in real-time
• Night, weekend, and emergency shift work required

Certifications Required

Must successfully complete 40-hour TLETS – Basic Telecommunications and TCIC/NCIC procedure training within one year of appointment, as determined by the Texas Department of Public Safety

Preferred Qualifications

• Previous dispatch or law enforcement communications experience
• Familiarity with university or campus environments