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Department: 425001 - Police Department
Location: Raleigh, NC
Essential Job Duties:
In this role you will:
- Receive emergency and non-emergency calls.
- Dispatch police, fire and rescue to University locations.
- Operate and maintain Computer Aided Dispatch (CAD).
- Monitor and dispatch campus-wide fire and intrusion alarms.
- Operate Division of Criminal Information terminal.
- Issue and maintain records of departmental equipment.
- Maintain and update departmental records.
Other Work/Responsibilities:
- Must be able to sit for long periods of time.
- Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
Minimum Experience/Education:
High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.
Required Qualifications:
- Must have excellent oral and written communication skills.
- Experience working with a PC and be very comfortable working with a keyboard and data entry.
- Must be able to multi-task.
- Must be able to sit for long periods of time.
Preferred Qualifications:
- Experience in answering 911 emergency and public safety calls.
- Some college is preferred.
- Good computer and typing skills.
- Background in public safety is helpful.
Required license or certification:
- Certification as a Division of Criminal Information computer operator or the ability to achieve certification within 120 days of employment.
- Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within 6 months of employment.
Position Number: 00040849
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.