[POOL] Enrollment Specialist 1

Position Information

Position Title: [POOL] Enrollment Specialist 1

Department: Corvallis Campus

Appointment Type: Part-Time Hourly

FLSA: Non-Exempt

Location: Corvallis Campus, Corvallis, OR

Salary Rate: $20.02/hour

Job Summary

This posting is for a pooled position. Application submissions for “[POOL]” positions are accepted on an ongoing basis to ensure a continuous and ready pool of qualified candidates for immediate review when the need arises.

May perform a variety of late afternoon and evening support at the Corvallis Campus including facilities, reception, event staffing, office, and general clerical support for staff, students, and the public. Provides regular on-site oversight for evening classes.

Performs a wide range of complex and technical duties supporting student enrollment and registration processes. Delivers student onboarding support, providing excellent customer service and displaying exceptional problem-solving skills.

Essential Duties

1. Provides registration assistance and explains required processes to new students. Enters student enrollments into Banner.
2. Provides welcoming and friendly environment that focuses on positive interactions.
3. Serves as first point of contact for providing information, answers, and referrals for all questions from incoming first-time students.
4. Uses available college information to guide students to appropriate courses and college resources.
5. Using knowledge of college processes, procedures, rules and regulations, problem-solve with students around challenges and barriers.
6. Performs duties of Navigator during absences and oversees part time staff for enrollment and registration questions.
7. Accesses, updates, and maintains accurate enrollment and other records.
8. Performs other related duties as assigned.