As the Portfolio Manager, you will lead a team of Property Managers responsible for overseeing and managing a diverse portfolio of properties. This includes all operational and financial aspects of property management. You will assume fiduciary responsibility and ensure the portfolio operates in line with the owner’s goals and objectives. Your role will involve nurturing strong relationships with clients, property managers, and team members while ensuring exceptional property performance.
Core Responsibilities
- Client Relationship Management: Establish and maintain strong, positive relationships with all clients to ensure their satisfaction and success
- Property Strategy Development: Assist in developing and implementing strategies for property operations, leasing, and capital improvements across the portfolio
- Financial Oversight: Review and approve property budgets, monthly financial reports, and annual CAM reconciliations to ensure alignment with financial goals
- Team Leadership & Development: Coach and mentor Property Managers and their teams to foster career growth and continuous improvement
- Project Oversight: Provide guidance and support to Property Managers on larger operational and capital improvement projects
- Property Inspections: Perform routine preventative site inspections to ensure properties meet or exceed owner expectations, recommending improvements as necessary
- Contract Negotiation: Assist in negotiating service contracts when needed to ensure best value for the properties
- Onboarding New Assets: Support the seamless onboarding of new assets into the portfolio
- Process Improvement: Contribute to the development and implementation of standard operating procedures to ensure best-in-class service delivery
- Training & Onboarding: Assist in the onboarding of new Property Management team members and help develop training protocols
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Requirements
- <ul><li>Minimum 5 years of experience in real estate/property management with a diverse portfolio of asset types, <strong>10+ years preferred</strong></li><li>Excellent communication skills with a commitment to customer service and relationship-building</li><li>Strong attention to detail and ability to manage complex tasks simultaneously</li><li>In-depth knowledge of financial reporting, including variance reporting, general ledgers, CAM estimates/reconciliations, and financial analysis</li><li>Bachelors degree required</li><li>Industry certifications such as CPM, RPA, or CCIM preferred</li><li>Proficiency in Microsoft Office Suite and real estate software such as AppFolio, MRI, Angus, etc</li><li>Active Real Estate License required</li></ul><p><strong>Benefits</strong></p><p>At Harmoniq Residential, we offer a comprehensive benefits package designed to support your well-being and professional growth, including:</p><ul><li>Three medical plan options</li><li>Dental and vision coverage</li><li>Flexible spending plan</li><li>Short-term and long-term disability coverage</li><li>401(k) participation starting with your first paycheck</li><li>Company-paid life insurance</li><li>Educational assistance</li><li>Generous Paid Time Off (PTO) and paid company holidays</li><li>Fitness Center Access</li></ul><p><strong>Our Culture</strong></p><p>Our company is built on integrity and guided by three core principles:</p><ul><li>Warrior-Spirit: Committed to excellence, innovation, and determination</li><li>Empathy: Prioritizing others, operating on trust, and valuing emotional intelligence</li><li>Better Together: Collaboration and teamwork, believing the whole is greater than the sum of its parts</li></ul><p>We are dedicated to providing superior services and building long-term relationships with our clients. We are an equal employment opportunity employer and do not discriminate on the basis of any legally protected characteristic.</p>