Support the Office of Counseling and Wellness Education by
providing general office assistance including scheduling all
clinical visits, scanning all student clinical forms and hospital
documentation into Medicat. Release medical records upon request to
alumni and transfer students. Dispose of counseling records after a
7 year period. Help prepare students for appointments with
counseling providers by reviewing and ensuring that all pertinent
information is accurate on patient summary.
Contribute to the planning and implementation of the Office of
Counseling and Wellness Education sponsored campus events such as
the Office of Wellness Education and the Wellness Peer Educator
events, Annual Wellness Fair, and the Counseling Center Speaker
Series events, as well as other Counseling and Wellness
events.
Demonstrate competency utilizing Information Technology
Services at Merrimack College. This includes utilizing: Medicat,
Cobblestone, Adobe Sign, J-1, Microsoft Excel, Google Drive, and
other software as required.
Monitor and provide timely responses to communications from the
Counseling Center email and voicemail.
Monitor the Office of Counseling and Wellness Education website
to ensure the database is accurate, up-to-date, and relevant to the
website’s visitors. Request modifications to the website when
required.
Assist in the onboarding and orientation of new professional
staff, graduate fellows and clinical interns in the Office of
Counseling and Wellness Education
Schedule appointments for the Telehealth Room and/or locate
additional confidential space for students to conduct appointments
with outside clinical services.
Participate as a member of the Student Affairs division in
campus wide events such as commencement, orientation, move-in, and
others as assigned throughout the year.
Participate in staff meetings and divisional meetings.
Other duties as assigned.
Qualifications and Skills
- Bachelor’s Degree or above.
- Ability to maintain students’ rights to privacy, assuring
discretion in all communications about care, and managing patient
records.
- Consistently demonstrate good judgment in the resolution of
problems and the ability to act independently.
- Possess the expected knowledge, skills, and abilities of a
professional Clinical Medical Assistant.
- Demonstrated interpersonal skills, computer aptitude (EHR,
Coogle, Microsoft, Etc.) and familiarity with medical terminology
and procedures.
- Knowledge of Medicat, Cobblestone and J-1 is preferred.
Experience
- 5+ years office experience.
- Experience interfacing with a population of young adult
students.
Application Materials Should Include:
- Resume or CV
- Cover letter stating motivation and interest in the position,
citing experience relevant to the qualifications and including
experience with, and commitment to, our Catholic Augustinian
mission and our values.
Work Location
This is an on-campus position as
employees are essential in order to provide a fully on-campus,
residential college experience for our students and the
community.
This position is subject to the successful completion of a criminal
background check.
Statement on Our Mission
Merrimack College is a
Catholic Augustinian institution of higher education committed to
building an accepting and respectful community. Our mission is to
enlighten minds, engage hearts and empower lives and is inspired by
our Catholic faith and the Augustinian tradition of seeking truth
through inquiry and dialogue.
Merrimack College seeks candidates who understand, respect, and can
contribute to Merrimack’s Catholic and Augustinian mission. All
candidates should describe in their application how they will
foster a culture that supports our mission.
About Merrimack College
The only Catholic, Augustinian institution of higher education in
New England, Merrimack College is a private, independent,
coeducational institution with more than 4,100 undergraduate, 2,500
graduate students and 50 doctoral students from 48 states and 63
countries. The College features more than 160 career-focused
undergraduate, professional and graduate programs, all taught by
exceptional faculty who are passionate about their subject and
student success. The College has six schools: arts and sciences,
engineering and computational sciences, nursing and health
sciences, education and social policy, the Girard school of
business and the graduate school of counseling and social work. The
College’s suburban 220-acre campus is just north of Boston in North
Andover, Massachusetts. Merrimack is a Master’s Colleges and
Universities/Larger Programs (M1) institution in the Carnegie
Classification of Institutions of Higher Education. Merrimack is
one of the fastest growing educational institutions in the country
and has steadily climbed up in the U.S. News & World Report’s
ranking of Best Colleges, ranking 38th in the Regional Universities
North category in 2026. Merrimack is a NCAA Division I athletic
institution.
Merrimack College is an Equal Opportunity Employer.
Salary Range: $55,000
- $60,000
