Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and
Nursing Colleges, invites applications for the position of Primary Care Service Line Director.
The Primary Care Service Line Director
serves as the physician lead of Rush's primary care service line, allocating 50% effort to administrative leadership and 50% to clinical
practice. In this role, the Director will partner with the administrative Executive Director to set strategic direction, drive operational
performance, and advance clinical excellence across the network. Leading a team of regional medical directors and working alongside
dedicated administrative support, the service line leader will shape the future of primary care delivery at a major academic medical
center.
Job Responsibilities
Strategic Leadership & Operations
- Lead the strategic planning
process for the Service Line growth and operational initiatives --including clinical pathways and business priorities -- in collaboration
with the service line administrative Executive Director, regional physician leaders, and departmental administration Establish and lead
service line governance in partnership with the Executive Director, including a structure of regional medical directors that enables
consistent escalation, delegated decision-making, and accountability across the network - Manage key performance metrics, including
volumes, patient satisfaction, and access - Lead program development and implementation of new clinical services
- Assist in
system integration of care across existing and future Rush-affiliated sites
Financial Management & Business
Development
- Prepare and manage annual service line budget, in partnership with the administrative Executive
Director - Monitor financial performance and identify margin improvement opportunities, including growth, revenue enhancements, and
cost reduction initiatives - Oversee managed care activities and lead faculty recruitment process; partner with administrative
executive director to develop financial models for revenue/activity projections
Quality & Compliance
- Ensure
compliance with state/federal laws, accreditation standards, and regulatory requirements - Develops and implements department &
personnel policies & procedures that are consistent with medical center guidelines & meet HCFA, Joint Commission, and Corporate
Compliance. - Lead performance improvement activities and educational programs, monitor healthcare service quality, and coordinate
risk minimization efforts - Implement patient safety and quality assurance policies and procedures
- Assures that RUMC maintains
a patient-centric focus by serving as a role model with consistent emphasis on patient and family relations, customer satisfaction, and
clinical outcomes.
Team Leadership & Collaboration
- In partnership with the Executive Director, work closely
with department Chairs and RUMC Strategic Planning in developing the annual board report, budgetary volume projections, and new strategic
growth initiatives, including selection and implementation of new technology and recruitment of faculty - Serve as the physician dyad
partner with the Executive Director for the primary care service line, jointly owning service line strategy, performance, and culture - and
directly overseeing a structure of regional medical directors who extend physician leadership across the network - Establishes and
maintains close working relationships with corporate compliance to ensure ongoing compliance with all state and federal
requirements. - Foster a positive work environment promoting open communication, independent thinking, and service excellence while
taking an active role in performance improvement activities and implementation of educational programs. - Interact with regional and
national experts for the sharing of information, experience, practice, and research. - Partner with Faculty & Provider Recruitment to
attract and retain top-tier physicians and APPs.
Qualifications
- Doctor of Medicine (MD) or Doctor of
Osteopathic Medicine (DO) required - Board Certified in Family Medicine, Internal Medicine, Pediatrics, or Internal
Medicine-Pediatrics - Current, unrestricted medical license (or eligibility) in Illinois
- Minimum 8 years progressive
experience in a health system or academic medical center - Minimum 2 years of people management experience
- Significant
exposure to service lines across inpatient/outpatient settings preferred - Demonstrated marketing capability, analytical skills, and
business acumen - Advanced Microsoft Office proficiency (Excel, Word, Access, PowerPoint)
- Strong communication, organization,
and problem-solving abilities - Excellent interpersonal skills and ability to work with physician leaders
- Capability to manage
multiple concurrent projects independently and as part of a team
Rush University System for Health (Rush) is an academic health
system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of
outstanding patient care, education, research and community partnerships.
Rush includes Rush University Medical Center, Rush
University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University,
with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College
of Health Sciences.
Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and
clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students
thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report's Best
Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News
& World Report has also recognized eleven Rush programs amongst the nation's best, including top ten national rankings for neurology and
neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99
academic medical centers across the country.
All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in
the Healthcare Equality Index. Additionally, Rush has been named as one of the nation's "Best Place to Work for Disability Inclusion" for
past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system's ongoing
success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.
We're passionate
about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago
have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago's Loop versus someone
in Chicago's West Side. As the largest employer on Chicago's West Side, we take it seriously that our institution can change this. As part
of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We've invested more than $6 million on the West Side
since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who
comes to Rush.
Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our
employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but
not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and
other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments
that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances.
Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.
Total Pay Range: $350,000 - $400,000
Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Join Rush and become part of one of the nation's best healthcare systems.
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