Principal Admitting Worker - Clinic - Internal Medicine - FT Days
Under supervision of Clinical Supervisor, responsible for scheduling clinic patients for the PreOp clinic conducted by the Hospitals physicians. Assists in the determining if the patient's source of funding covers proposed consultation and ensures that authorization is received for those insurance companies that require such notification. Obtains surgery date and schedules consultation based on physician availability. Communicates effectively with patients in order to obtain demographic, financial data, past medical records and test results. Provides accurate wait time estimates when available. Acts in a clinical role as medical assistant performing basic medical and support services for the PreOp patients. Notifies departments, services, physicians and the patient if surgery date/time is rescheduled and updates all as necessary. Maintains records, processes clearances to Anesthesia dept. Prepares reports as necessary or requested. Updates files as appropriate.
Required Qualifications:
- Previous experience with computer registration and registration scheduling system
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate general understanding of medical terminology
- Must demonstrate customer service skills appropriate to the job
- Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
- Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office
- General knowledge of ICD9 and CPT codes
- Experience in surgical scheduling
- Excellent written and verbal communication skills in English
- Demonstrated experience using MS Office
- BLS within 30 days of hire
- Ability to work weekends, holidays, and evenings
- Ability to regularly travel locally to Ambulatory Clinic off-site locations
- Ability to maintain a work pace appropriate to the workload
- Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
- Ability to establish and maintain effective working relationships across the Health System
Preferred Qualifications:
- Knowledge of University and medical center organizations, policies, procedures and forms
- Familiarity of Joint Commission standards
- Bilingual in English and Spanish
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