Principal Technical Product Manager - Payments

Principal Technical Product Manager - Payments

About the Team

You will join WGU's Enterprise Product organization, where technical product management focuses on the platforms, services, and shared capabilities that power the business. This team partners across business units and technical teams to define strategy, build standards, and create scalable solutions for complex enterprise needs.

Make an Impact

This is a high-visibility role for a strategic product leader who wants to build something foundational. As Principal Technical Product Manager - Payments, you will define and lead WGU's payments strategy across the enterprise. You will bring clarity to a fragmented problem space, shape a roadmap from the ground up, and help the organization move toward a more modern, standardized, and scalable payments ecosystem.

This role is ideal for someone who is energized by ambiguity, confident leading through influence, and excited to show what excellent technical product management looks like in a complex environment.

What You'll Do

• Own the product strategy and roadmap for enterprise payments, including payment provider evaluation and long-term platform direction
• Lead discovery across business units and technical teams to identify shared needs, dependencies, and opportunities for standardization
• Build business cases and evaluation frameworks to assess and select payment providers based on business, technical, and regulatory requirements
• Make high-stakes prioritization decisions that balance user experience, technical constraints, and business value
• Partner with engineers, architects, and stakeholders to define requirements and align execution across a complex ecosystem
• Develop and communicate a clear product vision, using data and storytelling to influence decisions
• Define success metrics and continuously evaluate outcomes to refine strategy and ensure measurable impact

What You'll Bring

• Bachelor's degree in a related field (or equivalent experience)
• 10+ years of experience in Software Product Management, Product Ownership, or similar roles, with at least 3 years in a Senior or Group Product Manager capacity
• 5+ years of experience working in payments within a complex, multi-stakeholder environment
• Deep payments expertise, including experience with payment gateways, provider selection, and regulatory considerations
• Experience owning enterprise platforms or shared services that serve multiple business units
• Strong strategic mindset with the ability to think 12 to 18 months ahead and translate ambiguity into action
• Excellent communication and storytelling skills across technical and non-technical audiences

Bonus Points

• Master's degree in a related field
• Experience in education technology
• Background in highly regulated industries such as fintech, banking, healthcare, or payroll