Job Title
Process Improvement Specialist
Agency
Tarleton State University
Department
Continuous Improvement
Proposed Minimum Salary
Commensurate
Job Location
Stephenville, Texas
Job Type
Staff
Job Description
Tarleton State University, a distinguished Doctoral National
Comprehensive University, invites applications for the position of
Process Improvement Specialist in the
Department of
Continuous Improvement. As part of a vibrant academic
community dedicated to excellence in teaching, research, and
service, this role offers the opportunity to contribute
meaningfully to a university that values innovation, collaboration,
and inclusive growth. Join us in advancing knowledge and
transforming lives—on campus and beyond.
Tarleton State
University continues to grow its impact across Texas, with four
distinct campuses located in
Stephenville, Fort Worth,
RELLIS-Bryan and Waco, along with a robust
online
community that extends our reach even further.
At the heart of it all is
Stephenville, where Tarleton State
offers a dynamic environment for faculty and staff. From a lively
live music scene and numerous local festivals to rich traditions
rooted in the surrounding community, Stephenville provides a
vibrant and welcoming atmosphere.
No matter where you're located—on campus or online—you are part of
a mission that
transforms lives and
makes a
difference across the state of Texas and beyond.
________________________________________________________________________
Important Immigration Information:
A Presidential proclamation issued on September 19, 2025, imposes a
$100,000 fee on new H-1B petitions filed after September 21, 2025.
Please be advised that Tarleton State University will NOT pay this
fee. Therefore, if you need immigration sponsorship for your
employment, we recommend that you consult with your private
immigration counsel at your own expense to ascertain whether your
current immigration status would make a potential offer of
employment from Tarleton State University subject to this
fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a
moratorium on the filing of any new H-1B unless approved by the
Texas Workforce Commission. Accordingly, if you will now or in the
future require sponsorship for employment visa status this
moratorium may affect our ability to employ you should you be
selected as the final candidate.
________________________________________________________________________
The Process Improvement Specialist supports operational improvement
initiatives across the institution by analyzing business processes,
identifying opportunities for increased efficiency, service
quality, automation, and responsible AI enablement, and
collaborating with stakeholders to implement sustainable solutions.
This role partners with academic, administrative, research, and IT
departments to improve workflows, reduce operational friction, and
enhance the overall user experience.
Position is located on the Tarleton State main campus with normal
work hours of Monday to Friday; 8am to 5pm or as work requirements
indicate. Serves as Campus Security Authority (CSA).
Key Responsibilities
- Lead and support process improvement initiatives across
functional areas including Finance, HR, Student Services,
Admissions, Registration, and IT operations.
- Facilitate process discovery sessions to document workflows,
identify pain points, and recommend improvements.
- Develop process maps, workflow diagrams, standard operating
procedures, and related documentation.
- Apply continuous improvement methodologies such as Lean,
process mapping, root cause analysis, or related approaches.
- Collaborate with stakeholders to design future-state processes
that improve efficiency, service delivery, operational consistency,
and appropriate use of automation or AI-enabled tools.
- Assist with implementation planning, stakeholder communication,
and operational transition activities.
- Track project outcomes and support reporting on efficiency
gains, service improvements, and operational metrics.
- Identify and evaluate process improvement opportunities where
automation or approved AI-enabled tools may reduce manual effort,
improve consistency, or enhance stakeholder experience.
- Support training, knowledge sharing, and continuous improvement
best practices across the institution.
- Manage multiple projects and priorities in a fast-paced,
collaborative environment.
- Perform other duties as assigned.
Required Qualifications
Required Education & Experience
- Bachelor’s degree in Business Administration, Information
Systems, Public Administration, Industrial Engineering, or a
related field required.
- Five years of experience in process improvement, business
analysis, operations, project coordination, or related areas.
Skills and Competencies
- Demonstrated ability to manage multiple priorities and
collaborate across departments.
- Working knowledge of continuous improvement methodologies such
as Lean, process mapping, or business analysis techniques.
- Strong communication and facilitation skills with the ability
to build collaborative relationships.
- Experience with process mapping and collaboration tools such as
Visio, Lucidchart, Miro, or similar platforms.
- Strong analytical and problem-solving skills with attention to
detail.
- Ability to gather, organize, and interpret operational data to
support recommendations.
- Familiarity with responsible AI use concepts, including human
oversight, data sensitivity, transparency, and appropriate
escalation to IT, data governance, or compliance partners.
- Comfortable working in evolving environments with a
service-oriented mindset focused on student and institutional
success.
- Ability to maintain the security and integrity of critical
infrastructure, which may include communication systems, computer
networks and systems, and/or cybersecurity systems
Preferred Qualifications
- Lean Six Sigma Green Belt or related certification
- Experience supporting organizational change management or
process adoption activities.
- Experience working in higher education, healthcare, government,
or other complex organizations
- Experience in workflow automation, reporting tools, or
low-code/no-code platforms
- Experience supporting responsible adoption of emerging
technologies, including automation or AI-enabled tools.
Position Growth Opportunity
This position offers opportunities to develop expertise in process
improvement, facilitation, operational strategy, and institutional
collaboration within a complex higher education environment.
Compensation & Benefits
Salary: Commensurate with experience
Salary Range:
The target base annual salary range is $59,370 up to $65,000 and
may be negotiable based on funding availability and candidate
experience/skillset in relation to the minimum requirements of this
position.
We are proud to offer a comprehensive benefits package for
full-time and qualifying part-time employees. Our
Careers Page
offers an overview of the great benefits we offer; for detailed
information visit our
Benefits Information page.
Qualified candidates are encouraged to submit a completed
application for consideration. Initial review of applications will
begin immediately and continue until position is filled.
Application Procedure:
During the application process applicants have one opportunity to
enter the requested information, upload documents and Submit the
application. Applicants will not be able to make changes or add
additional documents once the application materials have been
submitted via "Submit" action.
Employment applications must include:
- Completed online application
- Cover Letter / Letter of Interest addressing
qualifications
- Curriculum Vitae or Resume
- At least 3 current professional references and their full
contact information
Applications received by Tarleton State University must have all
job application data entered. Failure to provide all job
application data could result in an invalid submission and a
rejected application. “See resume” is not an acceptable entry in
the job application. Incomplete applications will not be
considered.
All positions are security-sensitive. Applicants are subject to a
criminal history investigation, and employment is contingent upon
the institution’s verification of credentials and/or other
information required by the institution’s procedures, including the
completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.