Job Summary
Provides assistance with set-up, installation, and operation of basic and routine audio-visual (AV) hardware, software, and associated systems. Prepares rooms, venues, and events with proper AV equipment to ensure functionality and security according to client requests and business needs. Supports the setup and execution of conferences, meetings, and special events by preparing event spaces, greeting and assisting clients and guests, and providing exceptional customer service throughout the…
event lifecycle.
Job Responsibilities
- Sets up, installs, adjusts, and connects audio, visual, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
- Answers questions and provides information regarding event setup, AV equipment and functionality to individuals and groups based on established materials and standards.
- Performs on-site event room setup, reconfiguration, detailing, and post-event cleanup to ensure spaces meet event specifications and customer expectations.
- Greets customers and guests, assists with event registration and wayfinding, answers routine questions, and provides support during event execution.
- Guides and trains student employees in event setup procedures, customer service standards, and basic AV support.
- Assists with troubleshooting basic AV equipment and coordinating event logistics to ensure successful event operations.
We are seeking a Production Coordinator to support the setup and execution of events at the Discovery Building (330 N. Orchard St.). This essential role is responsible for coordinating and executing event and AV setups for conferences, meetings, lectures, and other special events. The Production Coordinator prepares rooms to event specifications, assists guests with basic AV troubleshooting, supports event operations, and helps ensure the smooth execution of events. Exceptional customer service is a cornerstone of this position, as the successful candidate will interact regularly with campus partners, conference attendees, presenters, and guests.
Schedule
The primary schedule for this position is Monday through Friday, 12:00 p.m. to 8:00 p.m. Work outside of these hours, including evenings and occasional weekends, will be required based on event schedules and operational needs.
